Job Description

Job Description

Job Description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we're looking for

Vacasa is seeking a hard-working, energetic employee who is passionate about delivering on the promise of excellence in customer service. By providing personalized attention to our guests and owners, you will help us maintain our quickly growing portfolio of vacation homes.

Compensation

• $9.98 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below

What you'll do

• Promptly greet guests in a friendly and professional manner
• Ensure orders are taken accurately and completely
• Offer ideas and suggestions to guests when ordering
• Prepare bar area and supplies to ensure a successful shift
• Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction
• Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up
• Make appropriate service recovery recommendations
• Promote teamwork and quality service through daily communications and coordination with other departments

Skills and Position Requirements

• High School diploma or equivalent
• 6-12 months of Bartending or equivalent Food and Beverage experience
• Excellent communication skills.
• Ability to give high priority to customer service.
• Ability to solve problems with a minimum of supervision.
• Basic office skills helpful including basic math, proper cash handling procedures.
• Must be detail oriented.
• Computer Skills and Knowledge
• Ability to use basic cashier equipment
• Basic knowledge of inventory and rotation of food and beverage

Work Environment and Physical Demands

• Availability to work Sunday through Saturday, early mornings and evenings as needed.
• Occasional need to perform housekeeping and/or inspection duties
• Ability to stand, sit, and walk for an extended period of time
  • Reach overhead and below the waist
  • Regularly push, pull, and lift up to 25 pounds
  • Occasionally lift or move up to 50 pounds
  • Bend, stoop, squat, kneel, and twist
• Ability to use hands to finger, handle or feel, and reach with hands and arms
• The physical demands described here are an example of those that must be met by an employee to successfully perform the essential functions of this job.

What you'll get

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 6% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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