Job Description
Bilingual Customer Service Representative – Call Center
???? Location: On-site in Arecibo, Puerto Rico
Are you bilingual, organized, and passionate about delivering excellent customer service? Join our team and support a meaningful mission serving veterans and their families!
???? Key Responsibilities:✔ Handle inbound and outbound calls with professionalism and empathy
✔ Review and process medical claims and benefit inquiries
✔ Accurately document each interaction in client systems
✔ Navigate multiple platforms using dual monitors
✔ Meet established quality and productivity metrics
✔ Collaborate with internal teams to resolve complex cases
???? Must be available to work on-site in Arecibo, Puerto Rico
???? Bilingual – Fluent in English and Spanish (spoken and written)
???? High School Diploma or GED
⌨ Typing speed of at least 40 WPM and experience with 10-key numeric entry
???? Basic proficiency in Microsoft Word and Excel
???? Must be a U.S. Citizen
???? Must be able to pass a background check
???? Previous experience in a call center or customer service environment
???? Familiarity with systems related to medical claims or the Department of Veterans Affairs (VA)
????️ Comfortable working with multiple systems and dual monitors
???? Strong communication skills, professionalism, and a customer-first attitude
???? Competitive pay
???? Legally compliant benefits
???? Professional work environment with opportunities for growth
Electrical Power Engineer - Protection & Control Join to apply for the Electrical Power Engineer - Protection & Control role at Mangan Inc.This range is provided by Mangan Inc.. Your actual pay will be based on your skills and experience talk with your recruiter to learn...
Trusted is seeking an experienced nurse for this exciting travel nursing assignment. Trusted has streamlined the travel nursing experience by enabling nurses to apply directly to jobs without the need for recruiters. This unique approach provides more transparency, eliminates...
Job Description JDE Functional Analyst Location : Miami, FL (5 days per week onsite) Length: ongoing contract (potential contract to hire) Notes: Must have E1 tool experience, this is the latest software , doesnt want someone with just a world that ...
...of business requirements processes and project progress. Qualifications : Bachelors degree preferred Required experience level 0-2 years Understanding of relational databases. Ability to translate business questions into data questions. Strong quantitative...
...variety of surfaces (full stack), including mobile, web, services, iOT - Experience in one or more of the following technologies: blockchain, spatial computing, iOT, ML, AI, VR, AR - Strong verbal and written communication skills, enabling effective messaging with...