Job Description
Job Title: Call Center Customer Service Assistant
Job Location: Philadelphia, PA
Department: Customer Service
Reports To: Customer Service Manager
Job Summary: We are seeking a motivated and customer-oriented Call Center Customer Service Assistant to join our dynamic team. The ideal candidate will be responsible for handling inbound and outbound customer calls, providing information, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.
Key Responsibilities:
Qualifications:
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