Call Center Service Representative Job at Alliance Workforce, Orlando, FL

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  • Alliance Workforce
  • Orlando, FL

Job Description

Job Description

Job Description

Call Center Service Representative
Location: Orlando, FL
Pay Rate: $16/hour
Type: Temp to Hire
Schedule: Monday–Friday, 10:00 AM–6:00 PM


Join our Call Center Service Representative. We are looking for a Customer Service Representative (CSR) to provide exceptional support through phone, email, and chat interactions. The CSR will process orders, resolve customer concerns, and ensure customer satisfaction in a fast-paced call center environment.

Key Responsibilities:

  • Deliver outstanding customer service by answering calls and responding to inquiries
  • Process orders and resolve issues using SAP software
  • Follow up on unresolved customer service concerns
  • Assist customers with navigation and registration on online platforms
  • Maintain detailed records of customer service interactions, orders, and resolutions
  • Transfer calls to the appropriate call center department as needed

Qualifications:

  • High school diploma or equivalent
  • Strong verbal and written communication skills for excellent customer service
  • Ability to type 30 WPM and work in a fast-paced call center
  • Computer literacy and a proactive attitude

Why Join Us?
Become part of a dynamic call center team where your customer service skills make a difference. If you’re dependable, detail-oriented, and thrive in a call center environment, we’d love to have you on board.

Apply today to join our Customer Service Call Center team!

#ORL407

Job Tags

Temporary work, Monday to Friday,

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