Job Description

Job Description

The Commissary State Manager assists in the management of all aspects of on-site commissary operations at assigned locations, ensuring efficiency, compliance, and high standards of service. Manage volume

Job Responsibilities

Key Responsibilities:

Customer Engagement & Sales Growth:

1. Order Delivery: Ensure timely delivery of commissary orders according to the preset schedule.

2. Credit Processing: Ensure inmate credits, damages, and replacements are processed promptly.

3. Customer Service: Maintain a strong customer service background to address and resolve inmate complaints and grievances.

4. Client Interface: Act as a liaison between the facility and Union Supply, ensuring effective communication and relationship management.

Operational Excellence:

1. Contract Compliance: Ensure compliance with USCS contracts across all facility locations.

2. Business Acumen: Creatively growth the business. (i.e., identify operational efficiencies, upsell, knowledge in the marketplace).

3. Warehouse Management: Oversee all aspects of warehouse commissary operations, including printing, picking/packing, and shipping.

4. Operational Efficiency: Monitor warehouse operations to ensure efficiency and resolve any issues.

5. Long-Range Planning: Plan for commissary scheduling during holidays and special events.

6. Inventory Control: Manage on-site inventory control, including ordering, receiving, stocking, and processing orders.

7. Policy Development: Establish and maintain written local operating policies and procedures.

8. Maintenance: Maintain accountability for all USG equipment, supplies, and products.

9. Security Clearance: Maintain correctional facility security clearance.

10. Emergency Planning: Develop alternate operational plans for emergencies and unanticipated incidents.

11. Physical requirement: Perform tasks that require physical activity, such as lifting and moving packages.

12. Recruitment: Recruit, interview, hire, and administer corrective actions for personnel.

13. Performance Reviews: Conduct employee performance reviews as per company policy.

14. Scheduling: Holiday schedules, state observed holidays, and or facility closures.

Qualifications

Education and Experience:

• Minimum of two years of supervisory experience.

• Intermediate computer skills with knowledge of MS Office Suite.

• Strong customer service background.

• Excellent organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

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