Position Summary:
Are you interested in joining a multi-generation, family-owned, industry leader on the Northwest Side of Chicago? This successful and growing business has been designing, manufacturing, and distributing ad specialty products for over 50 years, and due to growth, we have an opportunity for a Customer Service Manager.
This pivotal role will be responsible for ensuring the smooth operation of the customer service office, fostering a positive and productive environment, and working closely with the leadership team to maintain a customer-focused, efficient, and organized workplace. If you enjoy managing day-to-day office operations while developing and streamlining processes to support a growing team, this role is for you. Strong interpersonal and organizational skills are required, along with the ability to build relationships across distributed teams, solve problems, and support both staff and leadership. The successful candidate will oversee administrative functions, team coordination, customer service workflows, and office operations while promoting a collaborative and customer-first culture.
Responsibilities/Duties:
Knowledge and Skills Required:
Education and/or Experience:
If you are interested in working in a fast-paced, fun, and dynamic work environment in a convenient location, please provide your resume to hr@stellarrecognition.com. This position offers a competitive salary and benefits package, which includes health, dental, life, vision, STD, LTD, and a 401(k) plan. The salary range for this position is $75,000 to $85,000 with eligibility for an annual bonus.
Employment Type:
Full-time
Hours : Monday – Friday, 8:30-5:00 PM
Location : Onsite 5 days/week in Chicago 60646, with occasional travel (less than 20%) to Peoria or other offices as needed.
Benefits : Health, dental, life, vision, STD, LTD, and 401-k plans.
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