Job Description
Title: Director of Organizational Development
Location: UT Federal Credit Union Corporate Headquarters
JOB DESCRIPTION STATEMENT:
The Director of Organizational Development (OD) is a key strategic leader responsible for building and sustaining a culture of continuous learning, performance excellence, and leadership development at UT Federal Credit Union. Reporting to the CHRO, this role will oversee the Learning & Development team and spearhead organizational development strategies that enhance employee capability, engagement, and alignment with UTFCU's strategic vision of improving lives.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Design and execute organizational development strategies that align with UTFCU's mission, aspiration, and principles.
Rebrand and lead the Learning & Development function, shifting from traditional training to a dynamic, enterprise-wide learning model.
Launch initiatives such as topical workshops, job shadowing, lunch & learns, and professional development series.
Implement leadership development programs and succession planning strategies to ensure a strong internal pipeline.
Create development pathways and career mapping for all job families.
Lead change management initiatives that support business transformation and cultural evolution.
Serve as a coach and advisor for leaders managing organizational transitions.
Define, track, and report on KPIs that assess training effectiveness and organizational development impact.
Define, track, and report on KPIs that assess training effectiveness and organizational development impact.
Use data analytics to refine development programs continuously.
Establish and nurture partnerships with local organizations and external learning providers to expand access to learning resources.
Act as a strategic advisor to the CHRO, CEO, and Senior Leadership Team on people development and change initiatives.
SUPERVISORY RESPONSIBILITIES:
Directly supervises the learning and development staff. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
MINIMUM REQUIREMENTS:
Maintains the highest standards of ethical behavior.
Maintain a positive attitude with employees and members, and remain flexible while focused on accepted practices, policy, productivity and effectiveness.
Promote awareness of the credit union mission and brand statement to the credit union membership.
Abide by the Service Standards established by the credit union.
Strong knowledge of financial products and services.
Regular and predictable attendance.
Excellent verbal and written communication skills to communicate professionally.
Maintain a professional appearance in accordance with established dress code policy.
Technological skills and knowledge, including computer literacy.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE:
Bachelor's degree in Organizational Development, Human Resources, Business, Education, or related fields strongly preferred.
7–10 years of progressive experience in organizational development, learning & development, or related disciplines.
Proven experience leading a team and delivering measurable results.
Experience implementing LMS or digital learning platforms and using analytics to track performance.
Strong project management, facilitation, and interpersonal skills.
LANGUAGE SKILLS:
Articulate, engaging, influential speaker; able to convey both technical and non-technical material in a clear, concise manner. Ability to read and interpret documents such as regulatory instructions, policy manuals, task documentation, and procedure manuals. Exceptional ability to write clearly and concisely in developing training manuals and exercises, as well as in producing routine reports and correspondence. Ability to speak effectively before various groups.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to create and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
None required.
PEFORMANCE SKILLS:
Ability to manage time; coordinate several projects at once; multitask.
Ability to create a measurably successful orientation and basic job skills training program for new hires and current employees.
Able to follow established policies and procedures.
Ability to deal with all levels and departments of the organization.
Ability to identify and analyze training needs and create programs to satisfy identified deficiencies.
Able to present information to trainees in such a way that ensures transfer of learning.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and talk or hear. The employee must occasionally lift and/or move up to 30 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Able and willing to travel, and to work after hours as needed.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Thank you for your interest in joining UT Federal Credit Union. As part of our commitment to ensuring a safe and secure work environment, all offers of employment at UT Federal Credit Union are contingent upon the successful completion of a comprehensive background check.
The background check may include, but is not limited to, checks of your criminal record, employment history, educational credentials, credit history, motor vehicle record, and references. You may be required to provide additional information and complete further documentation to facilitate these checks.
By proceeding with this application, you hereby authorize UT Federal Credit Union and its designated agents and representatives to conduct such investigations and request such information as is necessary to evaluate your suitability for employment.
In the event that information from a consumer report obtained about you from a consumer reporting agency is used in whole or in part in making an adverse decision with regard to employment, you will be provided with a copy of the consumer report and a description in writing of your rights under the law.
Should there be any discrepancies or disputes regarding the information obtained during the background check, or should you otherwise wish to discuss the report's contents with us, you will have an opportunity to discuss and/or dispute the content with us before a final employment decision is made.
All information received during the background check process will be treated with the utmost confidentiality and sensitivity, in accordance with the law. It will be used solely for the purpose of evaluating your potential employment at UT Federal Credit Union.
Please complete the application if you understand and agree to the above-mentioned conditions. In doing so, you acknowledge that you have carefully read and understand this Disclosure and Authorization and authorize UT Federal Credit Union to obtain and/or its agent to obtain and furnish to the Credit Union information related to your background to be used for employment purposes. UT Federal Credit Union
Job Tags
Traineeship, Local area, Flexible hours, Shift work,