Job Description

Studio Success Manager - Dallas, Texas Based

Pronto Pilates is an emerging United States fitness brand with ambitious plans to open 1000 studios internationally.

At Pronto, with group reformer classes from just $5 (instead of the normal $25) our tech-enabled mission is…

"Pilates for the People… affordable, all-day classes so now everyone can enjoy reformer Pilates!"

Backed by an established international marketing & technology company with 100+ team members serving thousands of clients worldwide.

Pronto's life-giving company culture is characterized by the "outward mindset"… to learn more, watch this short 3-min video.

About The Role

As the Studio Success Manager (SSM), you will lead a portfolio of 10 - 15 Pronto studios, ensuring that all studios operate to Pronto's high standards.

This role requires strong leadership, operational expertise, and cross-functional collaboration to optimize studio performance, enhance the member experience, and support the company's ambitious growth trajectory. Applicants should be based in or near Dallas, Texas.

Key Responsibilities of this role:

• Lead a portfolio of 10 - 15 Pronto studios including one company-owned beachhead studio and multiple investor-owned studios, ensuring that all studios operate to Pronto’s high standards. 
• Assist Pronto support teams (including investor-owned sales, studio construction and member marketing) to build and grow new studios to waitlist capacity.
• Manage and coordinate studio repair and maintenance requirements, liaising with Investor Relations Manager for Investor approval where necessary.
• Lead new studio launches including hands-on final operational fit-out and training of the Studio Operations Specialist.
• Collaborate with the Pronto marketing team and host new studio launch parties.
• Support Pronto's investor-owned sales team including meeting with prospective Studio Owners to give them a tour of a Pronto studio or to visit their location and help us evaluate suitability as a Pronto studio.
• Manage a team of local Part-Time Studio Operations Specialists (one per studio), including formal quarterly studio audits.
• Monitor and report on key performance indicators for each studio related to studio operations.
• Assist National Studio Success Manager with recruiting Studio Operations Specialists.
• Support the Pronto marketing team to boost studio membership through local partner relationships including, but not limited to, spas, hair and nail salons, allied health practices, community and sporting groups, etc.

To secure an interview, you should possess the following:

• Proven success in leadership positions.
• Advanced communication and interpersonal skills.
• Exceptional organizational and project management skills.
• High proficiency with CRM systems and proven ability to follow defined business processes.
• Strong technology aptitude, comfortable with both hardware and software.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Demonstrated ability to manage competing demands and stakeholder needs.
• Growth mindset and willingness to embrace Pronto's "outward mindset" culture.
• Bonus Points: Familiarity with the fitness industry (desirable but not essential) and a commitment to Pronto’s disruptive mission.Experience with construction projects (desirable but not essential) or project related environments.

Education & Training:

• Bachelor's degree in Business, Operations, or a related field (preferred but not required).
• Comprehensive training on Pronto's proprietary systems, expansion strategies, and leadership development programs.

If you're excited about joining a forward-thinking company that values innovation, efficiency, and teamwork, we'd love to hear from you!

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