Job Description

Licensed Insurance Customer Service Representative – State Farm Agent Team Member

Location: Wixom, MI (On-site only)

Salary: $40,000 – $75,000 per year (Base + Bonuses)

Schedule: Full-time | Monday to Friday

License Required: Active Property & Casualty (Life & Health a plus)

Ready to Grow Your Career in Insurance?

We're looking for a motivated and licensed Customer Service Representative to join our high-performing State Farm agency in Wixom, MI. This is an in-office role where you’ll play a key part in delivering exceptional service and building strong relationships with customers.

If you're passionate about helping people, highly organized, and ready to grow with a team that values your contributions, this could be the perfect opportunity for you.

What You’ll Do:

• Build and maintain strong customer relationships
• Provide fast, accurate, and friendly support for policy changes, billing, claims, and more
• Educate customers about insurance options through needs-based conversations
• Assist with onboarding new clients and handling renewals
• Keep detailed activity reports and communicate progress to the agent

What We’re Looking For:

• Active Property & Casualty license (Life & Health license preferred)
• 1+ year of customer service, sales, or insurance experience
• Strong communication and people skills
• A self-starter with high attention to detail and a proactive mindset
• Organized, tech-savvy, and comfortable in a fast-paced office setting
• Team player who is goal-oriented and eager to grow

What You’ll Get:

• Base salary plus performance bonuses
• Paid time off (vacation, personal, and sick days)
• Career advancement opportunities within the agency
• A supportive and growth-focused office culture

How to Apply

If you're licensed and looking for a rewarding, long-term career with strong income potential, apply today. We’re scheduling interviews now and excited to meet candidates who are ready to grow and succeed with us.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Must have an active Property and Casualty license

Ability to commute to our Wixom, MI location, this is an in-office position.

Compensation details: 40000-75000 Yearly Salary

PI69f20f98dae9-30492-37432907

Job Tags

Similar Jobs