Job Description

At Essen Health Care, we care for that!

As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from womens health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.

Essen Health Care is the place Where Care Comes Together! We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400+ Practitioners, we care for over 250,000 patients annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!

Job Summary: In this role, you will play a crucial part in the smooth functioning of the medical office by confirming appointments, conducting triage, assisting with in-house procedures, and testing, managing PCP (Primary Care Provider) conversions, handling sterilization and autoclaving, tracking supplies, documenting usage, and updating digital logbooks.

Responsibilities but not limited to:

• Manage and maintain sterilization processes for all equipment being used while adhering to company policies and protocols
• Conduct patient triage to assess and prioritize medical needs.
• Gather relevant information to assist healthcare providers in delivering optimal care.
• Support healthcare providers during in-house procedures such as EKG and PFT.
• Ensure a sterile and organized environment for medical examinations.
• Guide patients through the process of Primary Care Physician (PCP) conversions.
• Provide information, answer queries, and facilitate a smooth transition.
• Perform sterilization and autoclaving of medical instruments and equipment.
• Maintain adherence to infection control protocols.
• Track inventory levels of medical supplies.
• Place orders and maintain sufficient stock to support daily operations.
• Document the usage of medical items and supplies accurately.
• Maintain detailed and organized records for reference.
• Update logbooks regularly to reflect accurate information on supplies, procedures, and equipment usage.
• Other duties as needed.

Required Qualifications:

• Certified Medical Assistant or Associate degree in Medical Assistant
• CPR Certification (Urgent Care)
• Internship experience as a Medical Assistant is preferred.
• Proficient in using Microsoft Office and Google Suite
• Familiarity with eCW is preferred.

Required Skills:

• Competency in conducting triage, assisting with medical procedures, and performing sterilization and autoclaving.
• Excellent communication skills to interact effectively with patients and healthcare providers.
• Strong organizational abilities to manage supplies, documentation, and logbook updates.
• Attention to detail is crucial for accurate documentation and maintaining a sterile environment.
• Ability to work collaboratively with healthcare professionals in a dynamic medical office setting.
• Flexibility to handle diverse responsibilities and adapt to changing priorities.

$16.00-$19.00 an hour

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

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