Job Description

Job Description

OPPORTUNITY:

Nail Technician - Part Time - Commission

Compensation: We offer highly competitive compensation and commission on industry leading prices! 50-52% commission off menu pricing + 10% commission on retail sales.

For You:

Be part of a luxury revolution in the hospitality space.

When you become a Team Member at the Woodmark Hotel & Still Spa, youre empowered to share your craft side by side with passionate and talented people inspired to create incredible guest moments every day.

If this approach aligns with your passions, join us at a place where your voice and opinion is an integral part of the next generation of hospitality.

Perks and Benefits:

The Woodmark Hotel & Still Spa offers qualifying Team Members these unique perks & benefits.

Perks for ALL Team Members:

• Easy access to work - centrally located in Kirkland, Washington
  • Free on-property parking.
• Daily $5.00 team member meal credit for each shift 5+ hours.
• Team member appreciation events and recognition celebrations.
• Carillon Point property discounts and perks.
• LifeMart discount program through ADP.
• 401(k) Plan after 1-year of employment
• Team member Assistance Program

What We Are Looking For:

SUMMARY:

The Nail Technician is responsible for administering hand and foot treatments for guests. They will provide exceptional service to create an extraordinary guest experience. The Nail Technician will maintain the AAA Four Diamond standards.

The Nail Technician shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the Woodmark Hotel & Still Spa Culture as well as promoting our hotel values of Honesty, Enthusiasm, Integrity, Accountability and Passion for Service.

ESSENTIAL JOB FUNCTIONS:

• Greets and welcomes guests upon arrival
• Provides information to guests and members about treatments and services and provides demonstrations if needed
• Performs various types of hand and foot treatments (manicures, pedicures, nail repairs, etc.)
• Maintains proficiency in all components of hand and foot treatments
• Promotes and sells spa products
• Maintains confidentiality of guest information
• Prepares and maintains treatment areas (removing soiled linens, restocking, etc.)
• Maintains consistent spa inventory and orders supplies as needed
• Ensures the privacy of all guests, adhering to draping policies
• Follows all guidelines regarding proper OSHA sterilization
• Adheres to time length and treatment protocols, promotes home regimen program to clients
• Assists with the promotion of treatment services at member/guest orientations
• Maintains a strong knowledge of spa trends, especially focusing on hand and foot therapy
• Provides general hotel information for guests
• Adheres to the Woodmark Standards of Excellence
• Resolves guest problems and is empowered to act in absence of manager
• Interacts with Spa/Hotel staff in a professional manner; assists other departments as necessary
• Up-sells other hotel services and amenities to guests
• Always maintains a professional demeanor and attitude
• Maintains constant awareness of safety issues and reports all safety incidents to on-duty supervisor
• Acts with responsibility towards all company property, supplies and equipment
• Attends appropriate department, hotel and division meetings
• Maintains an up to date working knowledge of all hotel amenities as well as any special events
• Reports to work on time and according to posted schedule, maintains accurate time records
• Maintains a professional appearance. Follows all Woodmark Hotel dress code standards
• Remains alert, courteous and helpful to the guests and colleagues at all time
• Performs other related duties as assigned

EXPERIENCE & EDUCATION:

• Valid Washington cosmetology license to perform nail care required
• At least one-year previous experience in a similar setting preferred
• At least one year customer service experience required
• High school diploma or equivalent required

JOB REQUIREMENTS:

• Must be a United States citizen or possess a valid work permit
• Must be at least 18 years of age
• Must have a natural ability to interact with others
• Must have a strong passion for assisting guests in attaining their beauty and wellness goals
• Must be able to work well under pressure
• Must be detailed-orientated
• Must Maintain OSHA standards of sterilization and personal safety standards.
• Must be able to read, write and speak English
• Must be able to accurately follow verbal and written instructions
• Must possesses excellent communication skills
• Must have excellent listening skills
• Must be able to work in a fast-paced environment
• Must be professional in appearance and demeanor
• Must always ensure a teamwork environment
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Must have the ability to effectively interact with guests and team members; and resolve problems/conflicts in a diplomatic and tactful manner
• Must have a passion for creating an exceptional experience for all guests

WORKING CONDITIONS:

• Must be able to sit throughout the shift, with intermittent periods of standing and walking;
• Must be able to occasionally lift and carry up to 25 lbs at shoulder height;
• Must be able to occasionally push/pull up to 50 lbs
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements constantly.
• Must be able to lean forward, twist and bend frequently
• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis.

This job description in no way states or implies that these are the only duties to be performed by this team member. The team member will be required to follow other instructions and perform other work-related duties requested by their supervisor.

Woodmark Hotel is an Equal Opportunity Employer (EOE) and is committed to providing equal opportunities regardless of age, race, religion, color, national origin, citizenship, sex, veteran's status, disability, or any other legally protected status.

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