Overnight Customer Service Representative ( Part Time ) Job at Capital Management Services, Indiana

eVpBVU1hcGZOV3BuY2p2N2MyMW5nUVhPOWc9PQ==
  • Capital Management Services
  • Indiana

Job Description

Overnight Customer Service Representative ( Part Time ) Location Remote in East Palestine, OH :

The position is licensed only for residents of Pennsylvania, Ohio, and West Virginia.

Capital Management Services has an exciting opportunity for Overnight Lost/Stolen Customer Service Positions!

We are currently seeking candidates with strong customer service skills to join our growing team of overnight, weekend, and holiday lost/stolen customer service agents.

We are especially interested in candidates with a background in any field requiring customer outreach such as phone customer service, collections, telemarketing, and sales interested in a Work From Home position. This role is performing Lost/Stolen Customer Service for a large banking institution. Candidates with other forms of Customer Service experience who are looking to "break into" the remote call center environment are also encouraged to apply.

Both the training and the position are 100% fully remote, and are looking for candidates to perform the following functions on a daily basis:

  • File Disputes: Customers who call in suspecting fraud on their account must file a dispute for the charges, and must have their debit card shut down for safety.
  • Express Empathy: Potential bank account fraud is serious, and scary for customers. The agent must be able to maintain an empathetic and professional tone throughout all calls.
  • Off-Hours Availability: This job is 100% Nights, 100% Weekends, and 100% Holidays. This is not a traditional 9 to 5, and no traditional hours exist except for holidays.

Requirements:

  • High school diploma or equivalent (GED) required, Associates Degree Preferred.
  • Must be 18 years of age or older.
  • Background Check Required.
  • Excellent communication skills.
  • Ability to use WIRED High-Speed Internet Connection with a minimum of 50 Mbps (No Wifi). We provide equipment, but wireless internet is not permitted.
  • Android (OS 8.0 or higher) or iPhone (iOS 13 or higher) Smartphone.
  • Ability to problem solve

Training is scheduled to start on March 15th, 2024

Regular Schedule after training will be TBD. It will be part time hours.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
  • Work from home

Schedule:

  • Evening shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Education:

  • High school or equivalent (Required)

Experience:

  • Customer Service: 3 years (Required)
  • PC or Laptop: 3 years (Required)

Job Type: Part-time

Pay: $14.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Overnight shift

Weekly day range:

  • Every weekend

Work setting:

  • Remote

Experience:

  • Customer Service: 1 year (Preferred)

Work Location: Remote

Job Tags

Hourly pay, Holiday work, Full time, Part time, Remote job, Shift work, Weekend work, Afternoon shift,

Similar Jobs

Arcetyp LLC

Psychiatrist in Yokosuka, Japan Job at Arcetyp LLC

 ...accept corp-to-corp (C2C) candidates. Arcetyp LLC is looking for a Psychiatrist. This position is onsite and located in Yokosuka, Japan. DUTIES AND RESPONSIBILITIES: Work closely with clinical staff and/or base personnel regarding patient awareness of mental... 

Canon USA & Affiliates

Talent Acquisition Leader Sr - Medical Device Job at Canon USA & Affiliates

 ...Talent Acquisition Leader Sr - Medical Device - req1616 OVERVIEW Manage requisition workload and meet specific recruiting performance...  ...(s). Coordinate 3rd party search firm and Talent Acquisition agency recruiting utilization Conduct telephone screening and/or in-... 

Carle Health

Pharmacist - Inpatient, Medical Reconciliation Job at Carle Health

Overview The Clinical Staff Pharmacist provides direct patient care related to medication prescribing, administration, and monitoring for patients of Carle Foundation Hospital. This individual also participates in decentralized care and focused drug studies, and will... 

IICA Speech

Speech Pathologist Assistant Job at IICA Speech

 ...Must have current California SLPA License. Assist speech-language pathologists in the assessment and treatment of speech, language, voice, and fluency disorders. Implement speech and language programs or activities as planned and directed by speech-language pathologists... 

Fallbrook Union Elementary

INTERVENTION PROGRAM TECHNICIAN (MAIE ELLIS ELEMENTARY) Job at Fallbrook Union Elementary

 ...offered to the successful candidate contingent upon satisfactory completion of a pre-employment physical, drug/alcohol screening test, fingerprint clearance with the Department of Justice and FBI, and a current verification of a negative T.B. test or chest x-ray. All...