Pharmacy Technician - Call Center Job at Strategic Staffing Solutions, Hamtramck, MI

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  • Strategic Staffing Solutions
  • Hamtramck, MI

Job Description

STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!

Strategic Staffing Solutions is currently looking for a Pharmacy Technician for a contract opportunity with one of our largest clients located in Detroit, MI! Title : Pharmacy Technician - Call Center Location: Detroit, MI (Work from home) Duration: 12+ Months Role Type : W2 Contract Engagement Engagement Description This Pharmacy Technician Role is within a remote contact center. We service Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours). Work on the pharmacy help desk handling prior authorization requests from doctors' offices. Requests are received via fax, mail, email, phone and electronic PA system Receive and respond to member questions about their pharmacy benefit Work from home - private and quiet workspace required Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm. Top 3 Required Skills/Experience Retail Pharmacy experience - at least 2 years Good computer skills (Typing, outlook, excel, etc) Good fundamental knowledge of drug names and drug classes Required Skills/Experience Exceptional Customer Service Detail Oriented Ability to multi-task Willingness to accept change Preferred Skills/Experience Call center experience CMS knowledge Education/Certifications CPhT preferred (Certified Pharmacy Tech licensed) * Beware of scams. S3 never asks for money during its onboarding process Job ID: JOB-239730 Publish Date: 16 Jan 2025 Strategic Staffing Solutions

Job Tags

Contract work, Immediate start, Remote job,

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