Job Description
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a Pharmacy Technician for a contract opportunity with one of our largest clients located in Detroit, MI!
Title : Pharmacy Technician - Call Center
Location: Detroit, MI (Work from home)
Duration: 12+ Months
Role Type : W2 Contract Engagement
Engagement Description
This Pharmacy Technician Role is within a remote contact center. We service Medicare Part D Members and Providers. Our goal is to handle Member and Provider inquiries concerning benefits and coverage determinations. Our timeframes are extremely tight (urgent 24 hours, standard 72 hours).
Work on the pharmacy help desk handling prior authorization requests from doctors' offices.
Requests are received via fax, mail, email, phone and electronic PA system
Receive and respond to member questions about their pharmacy benefit
Work from home - private and quiet workspace required
Ability to work 8.5 hours starting as early as 8am and ending as late as 9pm.
Top 3 Required Skills/Experience Retail Pharmacy experience - at least 2 years
Good computer skills (Typing, outlook, excel, etc)
Good fundamental knowledge of drug names and drug classes
Required Skills/Experience Exceptional Customer Service
Detail Oriented
Ability to multi-task
Willingness to accept change
Preferred Skills/Experience Call center experience
CMS knowledge
Education/Certifications CPhT preferred (Certified Pharmacy Tech licensed)
* Beware of scams. S3 never asks for money during its onboarding process
Job ID: JOB-239730
Publish Date: 16 Jan 2025 Strategic Staffing Solutions
Job Tags
Contract work, Immediate start, Remote job,