Job Description

Location/Remote: 100% Remote – must be willing to work Eastern Time Zone (EDT) hours

Employment Type: Permanent / Direct Hire

Compensation: up to $98k base salary (depending on experience)

Benefits: medical, dental, vision, LTD/STD, HSA/FSA, term life, and supplemental health insurances (e.g., Aflac) for all employees (and their families if needed), 401(k)

Overview: We are seeking a detail-oriented and proactive Quality Assurance (QA) Specialist to join our team. The ideal candidate will have a strong background in creating and managing test cases, writing test scripts, and ensuring traceability throughout the testing process.

Key Responsibilities:

• Conduct User Acceptance Testing (UAT) with a high level of importance and accuracy.
• Develop new test cases and rewrite existing ones to ensure comprehensive coverage of system requirements.
• Actively write test scripts and test cases, emphasizing the importance of traceability.
• Generate ad-hoc reports detailing testing defects and issues.
• Utilize DevOps testing tools (or similar tools such as ServiceNow) to manage and track test cases.
• Work within the Bwise application (or similar CRM platforms like Salesforce), gaining familiarity with the system and its functionalities.
• Collaborate with the team to dive into and understand system requirements for effective testing.
• Work closely with team members, including Business Analysts and Scrum Masters.

Requirements:

• Experience with test case management software (Azure DevOps is preferred).
• Proven ability to write detailed test cases and test plans.
• Capability to step in and lead testing activities when necessary.
• Familiarity with CRM platforms, with experience in Salesforce being a plus but not required.
• Background in working with computer systems, finance, or other detailed systems.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

Preferred Qualifications:

• Prior experience in QA for Salesforce platforms.
• Ability to quickly learn and adapt to new systems and technologies.

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