Job Description

Job Description

Job Description

Company Overview: Liberty Moving and Storage is a leading residential and commercial relocation company serving New York, New Jersey and Connecticut. Since 1939 Liberty Moving has been family owned and operated and is a leading agent for United Van Lines. Our standards are high, which makes us one of the largest and highest recommended companies in the business. Come join our team and find an opportunity for a great new career (

Job Summary: We're currently hiring a sales administrator to provide inbound and outbound lead generation support for the residential sales team. Candidates will possess exception communication and customer service skills as well as being highly organized and detailed oriented. For those with the right drive and determination, we offer unmatched training and unparalleled opportunity to grow your career.

Responsibilities and Duties

• Make 150-200+ outbound confirmation calls for residential sales appointments
• Receive inbound residential sales calls and assign to proper parties or set appointments
• Calendar management for a 10+ person salesforce.
• Have a professional manner and be an expert at establishing rapport with clients quickly.
• Validating prospective customer's contact and home information in CRM system.
• Distribute appointment confirmation texts or emails.
• Create a positive experience for all clients.
• Responsible for front desk phone coverage. This includes one hour every day to cover front desk manager's lunch break and any time the front desk manager is away for the desk or out of the office (PTO/Sick).

Qualifications and Skills

• Prior call center or customer service experience.
• A professional demeanor and excellent communication skills.
• Strong work ethic and ambition to succeed.
• Ability to work weekends when necessary.
• Willing to be mentored, and eager to learn.
• Strong computer skills and easily adapts to new technology.

Experience:

• Customer Service: 1 year (Preferred)
• Appointment Setting: 1 year (Preferred)

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