The primary responsibilities for this role include, but are not limited to:
Requirements Analysis and Documentation: Gather and analyze business requirements from stakeholders, ensuring a clear understanding of objectives and constraints. Analyze end-to-end business processes; create and maintain documentation for end-to-end business processes and technical components associated with it, such as use cases, user interfaces, data/information, workflows, etc.
Data Analysis: Analyze data sets to extract valuable insights, trends, and patterns, aiding in informed decision-making.
Process Improvement: Identify areas for process improvement and efficiency with existing business operations, proposing and implementing solutions. Build and maintain as-is business process documentation for process improvement opportunities, requirements traceability matrices and knowledge management initiatives.
System Testing: Develop and execute test plans to ensure that proposed solutions meet business requirements and quality standards.
Stakeholder Communication: Act as a liaison between business stakeholders and technical teams, facilitating effective communication and alignment between both parties. Present findings, recommendations, and proposed solutions to client executives, and to articulate verbally and in writing any questions and concerns that arise.
Risk Management: Identify potential risks and issues in projects, devise strategies to mitigate them and ensure project timelines and objectives are met.
Team Collaboration: Collaborate with cross-functional teams, including developers, designers, and project managers, to deliver high-quality solutions on time and within budget.
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