Job Description

Our Engineering team built the world's largest cloud security platform from the ground up, and we keep building. With more than 100 patents and big plans for enhancing services and increasing our global footprint, the team has made us and our multitenant architecture today's cloud security leader, with more than 15 million users in 185 countries. Bring your vision and passion to our team of cloud architects, software engineers, security experts, and more who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy.

We're looking for an experienced Sr. Staff Site Reliability Engineer (Federal) to join our ZPA team.

This role requires Secret Security Clearance that you must maintain throughout employment. An Information Assurance Technician Level 2 Certification is also required, but you can get that within your first few weeks of employment. Reporting to the Senior Manager SRE, you will:

• Oversee operational tasks for FedRAMP cloud products, including deployments, on-call duties, and incident management. This includes participating in regular deployment sync meetings and operational hand-offs.
• Manage all cloud infrastructure components, such as AWS GovCloud, private cloud environments, containers, and VMs.
• Develop operations documentation, handle escalations, and implement measures to prevent recurring incidents, while contributing to DevOps best practices.

What We're Looking for (Minimum Qualifications)

• Over 5 years of Site Reliability Engineering experience in both Operations and Engineering environments.
• Extensive experience with High/Moderate FedRAMP authorization levels and monthly monitoring, including vulnerability scanning, evaluation, patching, and reporting.
• Proficiency in Linux administration, network troubleshooting, and automation tools like Ansible and Terraform for infrastructure as code.
• Skilled in Python coding, container-based architectures (AWS ECS, Kubernetes), and knowledgeable in virtualization, cloud services, web security, and networking protocols ( SSL/TLS, DNS, SQL).

What Will Make You Stand Out (Preferred Qualifications)

• Experience with High/Moderate FedRAMP authorization levels and monthly monitoring programs (scanning, evaluating, patching, and reporting on environment vulnerabilities).
• Experience with container-based architectures (AWS ECS / Kubernetes).
• Information Assurance Technician Level 2 certification. If you do not have it, you'll complete the certification within a few weeks of employment.

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