Job Description

We are seeking an experienced and strategic a Senior Staff Web Experience Engineer to own and evolve the Slack online experience for developers. You will play a critical role in shaping how developers interact with our platform online, ensuring a seamless, informative, and engaging journey across all our web properties. This role involves maintaining and enhancing core sites like slack.dev, developing innovative AI-powered tooling, managing essential infrastructure, and driving initiatives to unify our overall web presence. Responsibilities: Own and Enhance Core Web Properties: Lead the maintenance, enhancement, and potential re-platforming of slack.dev (currently WordPress). Optimize Content Publishing: Streamline and enhance the tools, infrastructure, and processes for content contribution and deployment to slack.dev, significantly reducing time-to-publish for content creators. Drive Web Property Unification: Lead initiatives to consolidate online resources and create a cohesive, seamless experience across properties like slack.dev, docs.slack.dev, and tools.slack.dev, potentially involving platform consolidation and migrating sites. Manage Web Infrastructure & CI/CD: Oversee and improve the CI/CD pipelines (e.g., GitHub Actions) and underlying infrastructure for our documentation sites, slack.dev, AI tooling, and other web properties. Develop Web Accessible AI Tooling: Build and integrate AI-driven tools to improve developer enablement and productivity, such as custom MCP servers/clients, code generation tools, enhanced search, and AI-assisted support features. Improve Developer Experience (DX): Implement improvements based on developer needs and journeys, focusing on effective onboarding, reducing clicks-to-action , and integrating interactive experiences. Cross-functional Collaboration: Work closely with Product, Engineering, Marketing, and other stakeholders to ensure web properties and experience accurately reflect platform features, align with company goals, and support integration efforts. Technical Leadership & Mentorship: Identify and implement technology improvements, champion best practices, and mentor other team members. Competencies: Expertise in Web Technologies: Deep understanding and hands-on experience with modern web development stacks (potentially including PHP, JavaScript frameworks, static site generators, etc.). Experience migrating or re-platforming complex websites. Infrastructure & DevOps: Proven experience managing CI/CD pipelines, hosting infrastructure, and related tooling (e.g., GitHub Actions, Docker, cloud platforms). AI/ML Interest or Experience: Familiarity with or strong interest in applying AI/ML concepts to enhance web experiences and developer tooling. Experience with RAG architectures is a plus. Strategic Thinking: Ability to understand the broader developer journey and translate needs into web strategy and technical solutions. Project Leadership: Demonstrated ability to lead complex, cross-functional web projects from conception to completion. Collaboration & Communication: Excellent communication skills and ability to work effectively with diverse teams and senior leadership. Developer Focus: Strong understanding of developer needs, workflows, and online communities. Bonus Points: Experience with Content Management Systems (CMS) like WordPress and headless architectures. Experience managing documentation websites. Familiarity with Slack and Salesforce platform development. Experience with web analytics, SEO, and data-driven optimization. Benefits / Perks Check out our benefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more! #J-18808-Ljbffr Salesforce, Inc..

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