User Support & Junior Systems Administrator Job at ICE Consulting, Inc., San Francisco, CA

elpBY1BhTllOMmxnZkRyN2YyaHRnd25COUE9PQ==
  • ICE Consulting, Inc.
  • San Francisco, CA

Job Description

Job Description

Job Description

 

Who We Are:

We are a privately owned leading Managed IT Services company (Managed Service Provider). Since 1997 we have specialized in providing managed IT services and managed security services for our clients. which are made up of small to medium-sized enterprises. We are looking for highly passionate individuals to join our team to help and drive the growth and success of our company.

Who You Are:

An energetic technically savvy tech professional who is looking to move his/her career upward. You have been a Helpdesk Tech that started at Level 1, 2 and moved up to Level 3. When escalated tickets need a solve you are the go to resource on the team that people come to for coaching. You specialize in providing user support to an array of customers and handling 700+ users, Admin staff and C Level executives from clients with diverse IT infrastructures is a snap for you. Your resume clearly highlights your technical aptitude and mastery of Windows and Apple systems. You aspire to take the next step in your career and have been a back up Junior System Administrator who has worked with Windows servers 2008/2012 in a variety of mixed production environments from Windows 7, MacBooks, MS 365 and Linux networks. You've also worked with file system management, mail servers, Veritas Backup Exec, DLO, Symantec Antivirus server, iPhone and other mobile devices.

So here is the Job:

This is a new position, to be located at our corporate offices in South San Francisco, you work alone sometimes or in small teams and are responsible for establishing, diagnosing, repairing, maintaining, and upgrading hardware and computer equipment. Accomplishing these tasks requires you to remain in contact with colleagues either through telephone, e-mail or face-to-face interaction. Keeping an inventory of various software and equipment as well as issuing these items to other workers also falls under the jurisdiction of desktop technicians.On the System Administration side you will master not only how to set up computer networks for our clients, but are also responsible for monitoring and updating networks, establishing new networks, providing network security, and educating non- network employees on proper computer usage and maintenance.

Minimum Requirements

  • 4 yrs. of prior hands on experience in a similar role
  • Bachelors Degree in CS or related field
  • Minimum Requirements:
  • Knowledge and experience with MacBook support
  • Windows 7 and newer versions
  • Mobile phone support
  • Desktop Support & customer services
  • Experience working with MDM such as Workspace One, Mas360 or alike.
  • Experience working with SSO/MFA such as Okta, OneLogin or alike
  • Confident in troubleshooting problems
  • Windows 2008 or newer Versions
  • Hosted Services such as Gmail and Office 365
  • Symantec and ESET Antivirus
  • Printing services
  • Knowledge of GPOs
  • VERITAS Backup Exec.
  • Hosted VoIP services, Ring Central, Vonage, etc
  • Ability to produce clear and concise documentation
Company Description

ICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.

Please look us up at

Company Description

ICE Consulting has been providing managed IT Services for over 20 years. We provide end to end IT services, networking, security, virtualization, servers, backup, cloud services (servers and backup), email, database, help desk, voice and more. Since 1996 we have provided IT services to 1000s of SMB & Enterprise companies.\r\n\r\nPlease look us up at

Job Tags

Work alone,

Similar Jobs

TalentCraft

Clinical Research Coordinator Job at TalentCraft

 ...JOB SUMMARY A Clinical Research Coordinator (CRC) is responsible for reviewing, processing, and managing clinical research data and documents, both regulatory and patient records. The CRC performs a variety of clinical procedures, and assists with daily workload... 

Fountain Automotive

General Motors GM New Car Dealer Automotive Technician Mechanic Job at Fountain Automotive

 ...AGGRESSIVE PAY PLAN WITH BONUS! Fountain Buick GMC, located in beautiful Orlando, Florida, has immediate openings for experienced General Motors technicians. Family owned and operated since 1937. We have associates that have been with us for 25+ years in ALL departments.... 

PepsiCo

STAGE - Assistant(e) Catgorie Management H/F Job at PepsiCo

Overview: STAGE - Assistant(e) Catgorie Management H/F WHAT MAKES YOU UNIQUE, MAKE US BETTER Tu es la recherche de nouveaux dfis ? Tu souhaites travailler sur des marques fortes comme Pepsi, Lipton Ice Tea, 7Up, Rockstar, Lays, Bnnuts, Quaker, Alvalle dans... 

Study Hotels

Server/Bartender Job at Study Hotels

 ...Description Job Description Dear Charles is currently seeking a Server to provide genuine hospitality and the highest quality of...  ...This position would consist of some Server shifts and some Bartender shifts. Full Time available if schedule is flexible. Responsibilities... 

SSR Mining

Director - Government Relations Job at SSR Mining

 ...to continue building on our strong foundation - we have high expectations for the future!Job Description:The Director of Government Relations will develop and implement the overall engagement strategy with all levels of government across all SSR Mining jurisdictions...