Account Coordinator Job at Havas Group
Agency :
Havas Edge San Diego
Job Description Summary :
The Account Coordinator provides support to the Audio Client Services group on a day to day basis. This position requires someone who is comfortable in a fast-paced environment and pays attention to details. The Account Coordinator will interact with multiple departments including Audio Media team, Operations, Ad Operations, Data Science, Business, and Creative
Job Description :
RESPONSIBILITIES:
Account Management
- Will work with media and account management team(s) to ensure daily tasks are completed in an efficient and quality manner
- Identification, documentation, and communication of client needs, goals, and expectations
- Attend weekly client calls (when needed) to assist with preparation of all materials needed for calls
- Daily review of media performance in order to ensure clients' KPI's (key performance indicators) are being met
- Assist media and account management team with client onboarding process as needed
- Interact with buyers and planners to ensure media is airing properly
- Maintain Trio / Audio Specialist tracker
- Maintain weekly account revenue tracker
- Manager RFI tracker
- Assist Client Services with VP management
- Coordinate client calls for Audio Client Services team
- Assist in managing invoice delivery process
Reporting/Analytics
- Build client internal reports
- Design and implement custom reporting to client specifications using tools like Excel
- Review all reporting setups to verify accuracy of both raw and calculated data components
- Identify and recommend improvements to reporting systems and best practices for timely delivery of relevant data to clients
- Assist in the analysis of media results through the development of relevant reporting
- Assist in the implementation of new and expanded analytics and reporting tools
- Regularly review sales and conversion performance for client campaigns against historical data and industry standards
Additional
- Attend weekly Audio team calls, keep minutes, and distribute to team
- Prepare client presentations and custom reports using PowerPoint, Excel, or other tools
- Additional Client Services related tasks as needed
MINIMUM REQUIREMENTS:
- Bachelor’s Degree in Marketing, Advertising, Media, Business or Economics
- Interest in developing skills around the following: client services, media buying, traffic, data operations, invoicing, sourcing, and analytics; direct experience a plus
- Strong written and verbal communication skills; effective communicator using client appropriate language
- Proficiency in Microsoft Office, Excel and PowerPoint
- Capable of multitasking and possesses strong prioritization skills
- Must be self-motivated; inquisitive, proactive & strong initiative (learns/ask questions, applies, grows)
- Ability to work well in a collaborative environment as well as individually
- Detailed oriented, well organized and able to thrive in a deadline-driven environment
- Knowledge with various reporting systems and software desired, but not required
Skills :
Advertising Industry, Analytical, Apple Keynote, Marketing, Microsoft PowerPoint, Presentations, Written Verbal Communication
Contract Type :
Permanent
Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.
Due to high volume of applications, only eligible or matching candidates will be contacted by us.
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