Third party logistics company in Fulton Industrial/Six Flags area of Atlanta is looking for a motivated, energetic, outgoing individual for our Account Manager position. This fast paced position is primarily responsible for providing outstanding customer service and operational oversight for customers by utilizing highly skilled, in-depth knowledge of customer's products, procedures and processes.

Job duties and responsibilities include but are not limited to:

· Control and authority over all aspects of inventory and order management.

· Handles all crisis resolution

· Manage inventory control and quality assurance for all customer products.

· Establish rapport with customers and interacts to ensure open communication for problem resolution.

· Provide timely feedback to customers regarding service failures or any other concerns.

· Exercise discretion in inventory situations to ensure order are shipped complete.

· Address all customer issues and ensure effective and long term problem resolution

We offer excellent salary and benefits including medical/dental/vision/life insurance along with a 401K plan with company match, paid holidays, paid vacations and personal days.

Job Requirements

· 2 years of customer service experience.

· Solid working knowledge of Microsoft Office and Excel.

· Self starter with superb organizational skills

· Excellent time management.

· Ability to multi-task.

· Exceptional written and verbal skill.

· Pleasant phone personality.

· Strong customer service commitment.

· Experience with AS400 system and background in warehousing is preferred but not required.

· Drug and background check is required

Why Join Us?

We began in 1972 (we recently celebrated our 50-year anniversary!) with a dedication to exceptional customer service and flawless execution. This is the foundation of everything we do. Since our beginning we have been meeting the contract and public warehousing needs of manufacturers and shippers nationwide. We have a proven track record in the logistics industry made possible by our unique corporate structure to guarantee outstanding customer service combined with a process driven management structure.

We are a family owned business with a unique balance of family values and corporate structure, to give the best of both worlds! Whether you are interested in dipping your toes into the world of logistics for the first time, or have years of experience under your belt, we have an array of opportunities available to suit your needs. From operations, transportation and freight, warehousing, customer service, information technology, finance, and more - We are looking for bright, energetic, and dedicated people to join our awesome team.

We offer excellent healthcare benefits and 401k matching up to 6%.

We are an Equal Opportunity/Affirmative Action Employer EOE/AA M/F/D/V DFW

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Atlanta, GA 30336: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service or Account Manager: 1 year (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: One location

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