Timberline Landscaping, Inc. is an award-winning company serving Colorado Springs and the surrounding areas, “Creating your little bit of Heaven” for over 40 years. We offer a full range of services- landscape design, construction, and maintenance.

The Account Manager is responsible for client satisfaction and serves as the face of the company for a portfolio of commercial and/or residential landscape maintenance contracts. This position is responsible for quality control of his/her properties, sales of property enhancements, and timely submission invoices and collections.

Duties & responsibilities

• Ensures that customers are satisfied through effective communication, relationship building and regular site visits, as well as the ability to develop customer rapport
• Ensures quality expectations are being met and exceeded
• Communicate clients’ needs to the Field Supervisor
• Evaluate job cost on a weekly basis to ensure cost and times are within budget
• Invoicing of enhancement projects and timely collection of all monies owed for their portfolio of properties
• Estimate and negotiate contract renewals
• Propose estimates for enhancements to current maintenance contracts
• Provide direction to snow removal team on portfolio properties needs and quality control of sites during the storm
• Other functions as assigned

requirements

• Bachelor’s degree in Business, Horticulture, Landscape Maintenance, or related field or a minimum of five years of relevant experience
• Strong customer service and sales background
• Must be highly adaptable to the kinds of change that comes along with working in a fast-paced entrepreneurial environment
• Driven to pursue improvements and projects without substantial supervision
• Positive attitude with a professional demeanor and appearance, be team oriented, and be a strong role model for ethics and integrity
• Excellent time management, project management and organizational skills
• Strong analytical skills with the ability to meet critical deadlines
• Proficient computer skills using a windows environment and Microsoft Office Suite
• Effective communication skills; including writing, routine correspondence, reports, presenting to employees, and interpersonal communication
• Must pass post-offer background check consisting of employment history, personal/professional references, criminal record, and MVR
• Obtain Turf Grass Management certification within one year of hire date

Desired qualities to include

• Bilingual in English and Spanish
• Knowledge of Aspire software
• Certifications in Landscape Maintenance and Irrigation

Physical Demand & Work Environment

• Occasionally lift and/or move up to 50 lbs.

This job is an indoor/outdoor job which will require time spent at a desk environment using a computer as well as exposure to varying weather conditions.

• Education: Bachelor’s Degree in Business, Horticulture, or Landscape Management
• Experience: 5+ years in lieu of degree
• Salary: $50,000 - $70,000 DOE, 3% commission on enhancement sales, 1.5% on renewals
• Hours: 40+ hours per week
• Benefits:
• Medical/Dental/Vison Insurance
• Life/AD&D Insurance
• Paid time off
• 401K investment plan with matching
• Profit Sharing

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Supplemental pay types:

• Commission pay

Experience:

• Landscaping: 1 year (Preferred)

Work Location: One location

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