Account Manager, Construction & Heavy Equipment - Texas Job at Stanley Black & Decker
Account Manager, Construction & Heavy Equipment - Texas
Come Make the World With Us
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®
The Job:
As an Account Manager, you'll be part of our Sales team working as a virtual employee. You will work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a world-class customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
You'll get to:
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
And More:
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
Come Make the World With Us
It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER®
The Job:
As an Account Manager, you'll be part of our Sales team working as a virtual employee. You will work to satisfy customers' needs and requests, respond to their queries in a timely manner and aspire to deliver a world-class customer experience. You should have excellent communication and negotiation skills and be customer service oriented.
You'll get to:
- Deliver sales goals and growth targets by building long-term relationships with Premier and Premier+ customers, promoting programs and initiatives, and identifying conversion opportunities.
- Act as the primary point of contact for assigned customers and deliver a world-class customer experience for all things sales, service, and support.
- Resolve customer issues promptly and maintain good communication between the customer and the Company.
- Forecast and develop monthly, quarterly, and annual sales account plans and territory plans by state and key targets.
- Utilize Salesforce.com (SFDC) to capture all sales opportunities, activities, customer contacts, whole good quoting (correct attachment for the right application), order conversion, and reporting.
- Act as Subject Matter Expert (SME) on all Infrastructure product lines for customers by conducting regular training and product education sessions for key accounts.
- Attend and participate in company sales meetings, training programs, trade shows, and conventions as directed.
The Person:
You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:
- Bachelor's Degree in a related field of study preferred.
- Minimum of five to ten years of proven experience and success in a field sales role, preferably in the off-highway equipment market.
- Previous experience with heavy equipment, compact attachments, and/or demolition applications.
- Mechanical aptitude - must understand basic machine and hydraulic equipment operation and principles.
- Ability to negotiate, work and communicate with customers at all levels - from support staff to executive leadership.
- Strong facilitation and presentation skills on technical subjects with varying sizes of audience
- Experience with Salesforce.com preferred; any CRM experience is helpful.
- Demonstrated success in problem-solving; must be creative, resourceful, and innovative.
- Ability to lift products and samples up to 40 lbs. without assistance, set up displays and exhibits, and conduct hands-on tool demonstrations, must be able to stand for up to 8 hours and maneuver in tight spaces during demos.
- Excellent driving record.
- Willing and able to travel both in and out-of-state, (via car or plane) up to 40%-50% of the time including weekends and weeks at a time. International travel may be required on occasion.
- Competitive salary
- Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off and tuition reimbursement.
- Discounts on Stanley Black & Decker tools and other partner programs.
And More:
- Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
- Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
- Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
- Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. LI-CG1 #LI-remote
All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.
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