This position is located in Augusta, GA and does not offer relocation assistance. Must be within a reasonable commuting distance. If relocating to the Augusta area, please specify on the application.

The East Central Health District is the lead agency entrusted by the people of the state of Georgia with the ultimate responsibility for the health of communities and the entire population.

The agency is seeking a highly qualified candidate for the position of Administrative Support Worker 2 for our Richmond County Health Department located in downtown Augusta, GA.

In addition to a competitive salary, we offer a generous benefits package that includes a flexible schedule, employee retirement plan, 13 paid holidays, 401K, vacation & sick leave, dental, vision, long term care, and life insurance.

Registration of patients into VHN medical system. Verification of insurance if patient presents with an insurance we accept. Working with Pregnancy Medicaid eligibility for expectant mothers. Scan documents associated to patient's visit into their VHN account. Answer phone calls and triage to appropriate department. Purge medical records during down time. Collect copays and other fees associated with patient visit and also collect any previous balances they may have on their account. Complete deposit for bank and reconcile cash box. Run reports daily to make sure payments have been allocated appropriately and that it balances at the end of the day.

Performs other duties as needed depending on patient flow and workload of the facility. Will be expected to learn registration as well as the checkout procedures so that employee will be cross trained in all areas in an effort to have adequate coverage at all times.

Minimum Qualifications: High School diploma or GED AND Two years of general office or administrative experience.

In addition to the minimum requirements listed above, the following are preferred:
Good customer service skills are a must. Must be able to be a team player. Previous experience in a business office setting, preferably a medical facility or doctor's office. Experience handling money, collecting payments and doing refunds, medical billing and/or insurance verification is a plus.

Job Type: Full-time

Pay: From $28,340.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Augusta, GA 30901: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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