THIS IS A RE-ADVERTISEMENT; PREVIOUS CANDIDATES NEED NOT RE-APPLY!

The Prince George’s Parks and Recreation Department, Special Programs Division is seeking a year-round Front Desk Operations Administrative Assistant to work ~30 hours per week.

Successful candidate must be self-motivated, possess strong written and verbal communication skills, be able to balance multiple requests and deadlines concurrently and be able to keep pace with a varied work program. The candidate must be highly organized, be able to work cooperatively with staff, management and patrons and communicate in an open and honest manner. Candidate must have experience with MS Office applications (Outlook, Teams, Word and Excel), experience in PowerPoint is a plus.

This position will pay at a rate of $17.50 per hour - $19.50 per hour depending on experience and qualifications.

Work schedule is Monday-Friday; with schedule no more than 30 hours per week; 6 hours per day with flexibility to change schedule to cover for any unforeseen absences or divisional activities.

IMPORTANT WORKER CHARACTERISTICS:

• 
  Strong attention to detail and accuracy.
• Excellent communication skills, both written and oral.
• Self-starter.
• Individual must be flexible, with an ability to work in an independent, proactive manner, as well as part of a team.
• Experience in an office administration environment and familiarity with general office administration procedures.
• Ability to multi-task and manage competing priorities.

• Provide a wide variety of support to Divisional Staff;
• Create, review, and submit computer documents and paperwork for approval and processing;
• Must consistently display a positive attitude and remain knowledgeable of all facility activities and procedures; Greet customers, answer phone calls in a timely manner and transfer all calls to appropriate staff;
• Understand or have the ability to learn facility registration and point of sale software (Parks Direct);
• Relay messages and distribute mail to the appropriate staff. Assist in maintaining up to date files;
• Assist in monitoring necessary kitchen supplies and materials to obtain timely replenishment for efficient operations;
• Open and/or close the administrative office as required and completing all security procedures;
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively. This will include the ability to complete daily reports. Effectively resolve any/all customer service issues in a timely manner consistent with M-NCPPC policy;
• Respond to internal and external customers inquiries concerning a variety of related issues.
• Perform administrative support services for division’s Administrative Supervisor as requested; and
• Other duties as assigned.

• High School Diploma or GED with 4 years of progressive customer service experience and cash handling experience. College experience preferred.
• Excellent computer skills including typical MS Office applications (Outlook, Word, Excel, TEAMS, etc.).
• Must be at least 21 years of age.

A criminal background investigation will be completed prior to hire

Person(s) hired for this position must provide proof of being fully vaccinated for COVID-19 (with limited religious or medical exceptions).

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.