JOB FILE COORDINATOR POSITION

SERVPRO® of Pembroke Pines / West Miramar Production File Coordinator!

Seeking individuals with experience in the following industries: Restoration, Water Mitigation, Mold Remediation, Construction or similar industries!!

Primary Responsibilities

· Assist with the preparation of Job Files to submit to the Insurance Companies, including job estimates, customer signoff forms, supporting docs, billing and invoicing

· Assist our production team with coordinating our job schedules including scheduling jobs and taking calls from our customers

· Manage and maintain our company WIP (Production Jobs Work in Progress), including staying on top of job status and updating the WIP on a daily basis

· Assist in the scheduling of jobs and coordinating the Production Technicians

· Monitor job file status

· Review and validate initial field documentation

· Manage the phones and take our customer calls (front desk person and the face / voice of the company).

· Assist with the gathering, preparation and organizing of Job Files, including job estimates, job-site sketches, job-site photos, insurance required paperwork, invoicing, and other billing related documents.

· Must manage and organize our job files to ensure we have the correct paper work for each job

· The WIP contains important information regarding each customer and job and this role is responsible in entering ALL information into WIP and ensuring all information is kept up to date with Daily entries to reflect the daily completion of existing jobs while adding new jobs that come in

· Communicate with our customers (home owners and Insurance companies) to ensure we have submitted all required paperwork and follow up with them to ensure they are moving forward with payments.

· Assist with writing of Estimates for jobs related to Water Mitigation and Mold Remediation.

· Assist with DryBook (Moisture Mapping Tool) by enter all job-site measurements and metrics into DryBook and manage the organization of our jobs in DryBook.

· Assist with Xactimate to put together job estimates

· Speak to Insurance Adjusters and answer questions they may have regarding our restoration jobs and to ensure they have all required documentation from us

· Assist the Production Manager in scheduling jobs

· Interact with our production technicians to gather necessary information needed by the Production Manager daily

Position Requirements

· Bilingual Preferred

· Prior Servpro Experience a PLUS

· Administrative Assistant experience a plus

· Prior experience in Restoration or similar industries a HUGE PLUS (Water Mitigation, Mold Remediation, and Fire Damage cleanup)

· Be able to write well and clearly and speak professionally on the phone with Insurance Adjusters and Insurance companies

· Proactive and fully engaged with our daily activities

· Bilingual preferred (be able to speak English and Spanish)

Pay Rate

Competitive pay based on experience level

SERVPRO® of East Pembroke Pines is an EOE M/F/D/V employer

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Application Question(s):

• How many years experience in Restoration (Water, Mold, Fire)?
• How many years experience in the Construction Industry?
• Are you Bilingual (English and Spanish)?

Work Location: One location

Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.