Title: Administrative Specialist III

General Position Information: This grant funded position is the frontline student serving position for the Trio/study center. The Administrative Specialist III supports the main Trio/Study Center office by providing high quality, exceptional customer service to all community members. This position processes applications for enrollment in the Trio program, organizes and maintains confidential student records and databases, utilizes software programs to enhance student assistance, and tracks data and creates utilization reports. This position answers telephone calls and emails, takes and relays messages, arranges appointments for students with service providers and conducts tutoring services directly with students. Hours are Monday through Thursday 10a.m. to 7p.m., Friday 8a.m. to 5p.m.

Minimum Qualifications: Associate degree in education, business or a related field and three years’ experience in customer service, office management, experience in higher education and student support services. Strong computer skills, and experience with the Microsoft Office Suite, excellent oral and written communication skills and experience with database management.

Proof of up-to-date COVID-19 vaccination required prior to the first day of employment, subject to exemptions recognized by law.

Compensation: $17.06 to $19.12, grant funded, MSEA Unit/salary commensurate with credentials and experience. 100% employer paid health for employees, dental insurance, vision insurance, Maine State Retirement, generous vacation/sick time allowances, paid holidays, professional development, and free tuition within the MCCS.

Trio is a federally funded retention, graduation, and transfer program that aims to support learning needs of students, including those representing low-income, with differing abilities, and first-generation student populations. Preference will be granted to individuals from the target populations served by the grant. The Trio SSS Grant is a five-year grant. WCCC is presently in year 3 of a 5-year grant cycle and has consistently been awarded this grant for 25 years.

Application Process: Application deadline Friday, February 17, 2023. Please visit the college website at https://www.wccc.me.edu/about-wccc/news-info/employment/ to apply for this position or mail to: Heather Smale, Human Resource Coordinator, Washington County Community College, One College Drive, Calais, ME 04619

WCCC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and non-discriminatory environment for all employees. We provide reasonable accommodations to qualified individuals with disabilities upon request. For more information, please contact (207) 454-1000. Posted 2/6/23