Administrative Support Colleague Job at Bloomingdales of Walt Whitman Mall

Bloomingdales of Walt Whitman Mall Huntington Station, NY 11746

Essential Functions:

  • SUPPORTS THE GM AND THE CUSTOMER EXPERIENCE
  • Serve as gatekeeper for GM schedule and point person for escalated customer/employee issues.
  • Provide an exceptional customer experience by ensuring both the in-store and online customers are always the top priority. Service customers who visit the Executive Office / Store Manager office for assistance.
  • Respond and address customer concerns quickly whether in person, TUWYT or NPS feedback.
  • Participate in the production of the store daily communication newsletter.
  • Produce GM required correspondence.
  • Floor present as needed to support store. Will be required to work a schedule equivalent to a Selling Leader.
  • SUPPORTS STORE ADMINISTRATIVE FUNCTIONS
  • Assist with development and update of executive schedules.
  • Execute travel planning and expense report coordination for GM.
  • Manage all Conference Calls, Skype meetings and other meetings.
  • Maintain awareness of all business plans and initiatives involving all store participation.
  • Develop and maintain all store reports.
  • Demonstrate ability to analyze reports, continually improve upon them and provide appropriate versions for visits, leadership meetings and special projects.
  • Executes store compliance strategy
  • Primary responsibility for Cash Office functions
  • SUPPORTS THE PEOPLE STRATEGY
  • Assists store management in sourcing applicants through online resources and in-store referral program.
  • Ensure payroll functions, including requesting final pay (where applicable), are maintained and processed.
  • Assist in Professional Development Review process; input scores, print and distribute reviews, follow up for completion and submission for record retention process.
  • Ensures People Leader completion of review and goal setting processes (60/90 PDR, ACE, annual goals)
  • Oversees candidate management process including recruiting, modern hire interview, candidate correspondence, and coordination of onboarding
  • Retains documents through Imaging Documenting System and in-store hires
  • Plans and executes recognition activities and all-store communication meetings
  • Culture Pulse Survey – drive colleague participation in Culture Pulse Survey
  • Manages schedule edits for the BSMs during the transitions to “No Edits

Qualifications and Competencies:

  • High Scool Diploma or equivalent required1-2 years related experience
  • Effectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partners
  • Ability to effectively plan and execute strategies
  • Ability to monitor and maneuver workflow to achieve priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements:

  • Requires periods of walking, standing, hearing, talking, reaching with extended arms, crouching and climbing ladders
  • Frequent use of computers and other office equipment
  • Requires close vision, color vision, and ability to adjust focus
  • Frequently lift/move up to 25 lbs.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Huntington Station, NY 11746: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please explain any recruiting or onboarding experience you may have.

Experience:

  • Administrative: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)

Work Location: In person




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