GENERAL SUMMARY: The Admissions Coordinator is responsible for managing the Health Center admissions process and for establishing and maintaining an open, effective communication between the community and referral sources, physicians, and third party payers. This includes direct contact with medical and business professionals in the surrounding area in order to generate referral activity and soliciting direct referrals from these sources

PRINCIPLE DUTIES:

1. Responsible for meeting the heath center’s sales and occupancy levels in accordance with the strategic marketing plan. Results will be achieved through strategic networking with area professionals, including but not limited to: presentations at the community and the surrounding community at-large, health center tours, follow-up telephone calls and appointments to keep the professionals informed.

2. Manages the health center’s public relations to include health fairs, screenings, center education programs (CEU’s), and outreach.

3. Participate in local organizations identified as bringing value, by making presentations and joining as a member where appropriate, in order to facilitate a broader knowledge of the industry and of the health care center’s capabilities.

4. Obtains referrals from hospital social workers, physicians, or family members keeping wait lists current.

5. Creates new and services existing relationships with professional referral sources. Including telephone contact, health center tours, and in-office visits at the professional’s office, etc. All contact with the professional referral sources is accurately documented.

6. Conducts admission interviews with the resident and/or responsible party, obtaining all required financial data, signatures, pertinent social information and medical information, attending physician information, and other pertinent and required documentation prior to admission.

7. Reviews all admission related paperwork with the resident and or/responsible party including Medicare Part A coverage and non-coverage procedures. Maintains all non medical record related paperwork in an admissions file for each resident.

8. Performs meet and greets and room orientation to include the presentation of a Welcome Gift

9. Maintains the Inquiry Log on a daily basis to ensure completion and accuracy.

10. Informs the Medical Records/Administrative Assistant of on-going daily census activity such as admissions, discharges, deaths, room transfers, changes in payment methods, and temporary and permanent apartment status.

11. Keeps an ongoing daily/monthly census of residents in the Health Center noting admissions, discharges, deaths, transfers, changes in payment methods, and temporary and permanent assignments.

12. Maintains Life Care resident statistics, permanent assignments, temporary assignments, and notifies resident and/or the responsible party of permanent and temporary status in the Health Center.

13. Maintains an accurate list of number of days an independent living resident resides in the Health Center.

14. Coordinates utilization review for new admissions covered by Medicare Part A.

15. Maintains complete confidentiality regarding admission information and resident records.

16. Assists in coordinating admissions/transfers/discharges with other departments.

17. Ensures that the resident, family, and responsible person are fully informed of the resident’s personal and property rights

QUALIFICATIONS:

• Customer service skills
• Meets with new families upon admission.
• Build strong relationships with hospital case managers as well as local ALF and MC providers.
• Obtain authorizations for managed care referrals.
• Complete daily census
• Be main contact for referrals and inquiries and run admissions office.
• Monitor external referral sites.
• Coordinate marketing events internally and externally.
• Works closely to assist hospital liaison with bed management and referrals.

WE VALUE OUR EMPLOYEES AND SHOW APPRECIATION THROUGH…

· Scholarships and Educational Assistance Programs, because we value the development of our team members and promoting from within.

· Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work.

· Our comprehensive benefits because we value health and wellness for you and your family.

· A Monthly All-Staff Meet n’ Eat, because we value a strong company culture that creates camaraderie between departments.

· Various Employee-led Committees because we value employee engagement and making your voice heard.

· A Free and Confidential Employee Assistance Program because we understand that life happens.

· Paid Training, Paid Time Off, and Paid Holidays.

· Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, (401)K Retirement

· Cypress Village has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu, and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.

Job Types: Full-time, Part-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Pet insurance
• Referral program
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• Long term care
• Rehabilitation center

Medical specialties:

• Geriatrics

Schedule:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Jacksonville, FL 32224: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Skilled Nursing: 1 year (Preferred)

Work Location: One location

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