SUMMARY OF POSITION: The Admissions Counselor is an integral component of the Converse University Admissions team and requires an enthusiastic, high-energy individual who is determined to meet the Converse's enrollment goals. The individual must be committed to personal attention and follow-up with candidates and their families, and must be adept at matching the needs of prospective students with Converse's opportunities. The individual will be responsible for developing a plan of action to achieve University goals for their territory and/or student population, and represents the University at off-site events (college fairs, school visits, community events, etc) and on-campus functions.

ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES:

Goals - 25%

• Achieve goals set by the Director of Admissions and VP for Enrollment Management
• Manage the recruitment of students in a designated territory and/or market segment of students
• Prepare and deliver reports to the Director of Admissions and VP for Enrollment Management as required

Travel - 20%

• Manage all aspects of recruitment travel including scheduling, transportation, and accommodations in accordance with University-wide travel policies
• Attend college fairs and complete a report for each fair
• Schedule private visits to selected high schools and complete a report for each visit
• Host receptions for school counselors and prospective students in targeted areas
• Attend alumni events in the recruitment region

Visitor management - 20%

• Attend all campus preview days/admissions events
• Interview and tour families who visit the campus as needed
• Plan and execute designated sessions at on-campus events as needed

Communication - 20%

• Establish, develop, and maintain communication throughout the college admission and financial planning process with prospective students, families, school counselor and educational community partners through phone, email, direct mail, interviews, presentations, and social media
• Assist in the development and implementation of strategic communication for admissions counselors in collaboration with the Visit and Marketing Coordinator and Assistant Director of Admissions Operations.
• Make daily personal contact with prospective students and parents through mail, email, and telephone and report each contact in SLATE
• Hold weekly call nights to engage prospective and admitted students
• Build relationships with school counselors and alumni in the designated recruitment area
• Facilitate contact between prospective students and faculty/staff/current students/alumni

Other Responsibilities - 15%

• All other reasonable duties assigned by the Director of Admissions
• Adhere to Converse University, Conference, and NCAA policies and procedures
• Compliance with the University's Service Expectations

JOB QUALIFICATIONS:

Minimum qualifications:

• Bachelor's degree from an accredited college or university
• Ability to work flexible hours including nights and weekends as well as extensive travel during designated times of the year
• Valid driver's license

Preferred Qualifications:

• One-year of admissions experience preferred
• Intermediate knowledge of Microsoft Office, including Word, Excel, and PowerPoint
• Intermediate knowledge of Google-based email, calendars, document sharing, etc.

Knowledge/Skills/Abilities:

• Ability to exhibit strong customer service skills for all levels of University constituencies and members of the public
• Ability to take appropriate steps to promote and sustain effective working relationships within a diverse multicultural environment
• Ability to speak one-on-one and with small and large groups
• Ability to work flexible hours including nights and weekends as well as extensive travel during designated times of the year

GUIDELINES AND SUPERVISION: This position reports to the Director of Admissions The successful candidate will be expected to balance the ability to work independently due to travel off-campus while working collaboratively in a team setting.

DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.