Agency Operations Specialist Job at SageSure
SageSure is a fast-growing, innovative insurance solutions provider serving America's most underserved markets. Our team of forward-thinking problem solvers is seeking a team-oriented and motivated Agency Operations Specialist to join our Sales & Marketing team in a hybrid schedule based out of our Tallahassee, Florida office. This role will facilitate producer requests as a support position in tandem with our Agency Operations Supervisor. In addition, the role will collaborate with Territory Sales Managers, Policy Services staff, and other members of Sales and Marketing to support SageSure in becoming #1 with our producers.
What you'd be doing:
- Facilitate new producer onboarding, updates, terminations, book transfers, and broker of record changes.
- Facilitate SageSure licenses/appointments for producers, staff, and company associates.
- Reconcile agency administration database with carrier database information.
- Handle telephone and email correspondence with producers and company associates.
- Meet internal service level goals regarding response and resolution timeframes.
- Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
We're looking for someone who has:
- Strong verbal and written communication skills.
- High energy, with a sense of urgency and the ability to multi-task.
- Attention to accuracy and detail.
- Working knowledge of Microsoft Office Suite with ability to create, navigate, and use Excel spreadsheets effectively.
Ideal candidates will also have:
- 2+ years' experience in property & casualty insurance.
- Certified Professional Service Representative License OR Insurance Producer License.
- Any insurance-related designation.
- Bachelor's Degree in Business, Risk Management, Operations Management or related area.
- Experience using Salesforce.
About SageSure:
If shaping the future of an industry sounds exciting, you'll love working at SageSure! A Best Places to Work in Insurance Recipient for three years in a row (2020-2022), SageSure is a managing general underwriter leader and insurance technology innovator serving disaster-prone areas. That means we sell insurance through our proprietary technology platform in places other insurance companies won't do business. Our success in delivering coverage in America's most challenging markets is the result of our strategic focus to understand and adequately price risk. We offer 50+ products in 14 states, serving over 400,000 policyholders while managing more than $800 million in written premium. We have eight office locations—Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT—as well as numerous remote employees across the country.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan and more. SageSure fosters inclusion, creating an environment where everyone can bring their whole self to work. We're energetic, forward-thinking problem solvers; come join our team! For more information on SageSure opportunities, visit www.sagesure.com/careers/.
SageSure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability, veteran status, gender identity, national origin or any other factor protected by applicable federal, state or local laws.
SageSure is only open to hiring remote candidates who are residents in the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, and Wyoming.
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