GAT Airline Ground Support is seeking dynamic, dependable, and motivated individuals to join our team at Louisville International Airport!

The position requires no prior experience and offers:

• Starting pay at $14.00 per hour
• Daily Pay
• Opportunities for advancement into leadership and many other positions
• Benefits

Job Summary:

As a customer service agent, you are the first impression of a passenger's airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast-paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

• Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
• Must be able to announce both incoming and outbound flights.
• Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline closeout procedures.
• Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
• Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
• Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
• Able to stand and work in one location for up to four hours at a time.
• You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
• Work independently without direct supervision.

Job Types: Full-time, Part-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

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