Responsibilities

QualificationsAssist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
Direct passengers through Customs, Immigration, and Quarantine.
Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
Oversee all customer services issues related to wheelchair-bound customers.

• Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
• Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be at least 18 years of age.
• Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete ramp and SIDA training to obtain airport authority identification security.

Benefits

• Flight Benefits - exclusive travel privileges for yourself and your family
• Competitive pay with daily access to earned wages
• Paid holidays and Paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
• Exclusive Discounts and Additional Wellness programs

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k) matching
• Employee assistance program

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Work Location: One location

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