About Gateway Wireless LLC

Gateway Wireless is a growing tech company that was started in the Heartland. Our vision at Gateway Wireless is to deliver a simple, smart wireless experience that our customers deserve. We pride ourselves in being ranked in the top 5% of independent retailers nationwide.

What you will do at Gateway Wireless

? Responsible for full operation of wireless retail store including opening, closing, staffing, service levels, cash, and inventory

? Responsible for store daily deposits and following HR18 Cash Handling & Deposit Policy ? Designing and setting up the shop floor display as per Cricket Standards

? Handling payments made by cash or credit-debit cards

? Maintaining accurate stock records and re-ordering stock items

? Meet or exceed key performance indicators (KPI) as defined by company and industry standards ? Make staffing adjustments as needed to meet the needs of the business.

? Majority of business hours are spent hands on in the sales floor greeting customers, coaching employees, and running the business where it matters most which is close to the customer and sales team

? Establish and exceed organizational performance and individual performance goals ? Complete duties and provide leadership designed to deliver high levels of service to customers within the framework of established company policies

? Ensure that visual merchandising is appealing to customers while adhering to Cricket Wireless standards

? Ability to motivate, encourages, coach, develop, lead, and train a winning sales team ? Provide answers directly to customers concerning billing processes, roaming, equipment, service plan upgrades and other customer service-related issues inquiries

? Ensure that sales associates are up to speed on training for new products and offerings, and know the sales techniques necessary to sell them

? Participate in community events, local marketing events and public relations activities to develop a positive image for the company in the local community

? Other responsibilities as assigned

Required Qualifications

? Proficient use of PC software (MS Office preferred) and point of sales systems ? Qualifications: 3 years of management experience in retail or another environment with a strong customer focus

? Ability to work 40+ hours per week including nights, weekends, and holidays

? Experience in recruiting, interviewing, and hiring sales staff

? Strong organizational skills

? Maintain a high level of confidentiality and professionalism in dealing with employee issues and concerns

? Working knowledge of PC Windows’s applications (Excel and Word)

? High School Diploma or GED

? Valid driver’s license and car insurance

Supervisory Responsibilities

This position is responsible for managing store advocates.

Work Environment

This job operates in a professional store environment. This role will spend up to 30% in a motor vehicle.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, throughout the day. The employee will lift and/or move items over 50 pounds on occasion. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Sunday, 8:30 a.m. to 9 p.m. This position regularly requires long hours and frequent weekend work. Holiday hours will affect expected work hours. Store Manager are expected to work no less than 40 hours weekly unless approved by their direct supervisor in writing.

Travel

Travel will be required between assigned stores. The Area Manager will market in the field. Will make bank deposits.

AAP/EEO Statement

Gateway Wireless, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated