Assistant Branch Manager Job at Millbury Federal Credit

Millbury Federal Credit Worcester, MA 01606

Assistant Branch Manager
Location: Worcester, MA (Greendale Office)


Join a winning team at Millbury Federal Credit Union

At Millbury Federal Credit Union, our members count on us for service excellence. We treat our employees right, so they can offer the best possible service and enjoy a lasting and successful career.

Work Schedule: Monday through Friday; Rotating Saturdays.

Position Summary:

The position of Assistant Branch Manager is a full-time position and reports directly to the Branch Manager/Assistant Treasurer. In the absence of the Branch Manager assumes the responsibility of managing the branch. Performs all administrative and operational duties required to ensure the effective and accurate functioning of member service and teller activity, within the mission statement and branch business plan.

Areas of Responsibility:

This position is responsible for the supervision of the day-to-day functions of the office and teller/MSR personnel, it exercises authority, assists in hiring, training, and motivating staff, evaluates the performance of assigned employees, assists with staff meetings all within proper guidelines and according to MCU policy and procedure. In addition, the appointee will assist MSR/teller staff in processing difficult transactions, provide authority to approve transactions/functions, and will lead and generate individual and coach subordinate sales/referrals in retail, consumer, business, mortgage, and investments to meet branch goal objectives as assigned. Additional duties include, but are limited to, processing consumer loan and VISA applications within the appropriate guidelines, procedures, and policies. The Assistant Manager has the authority to resolve issues, oversee security measures, and maintain a clear understanding of legal papers such as death certificates, power of attorney papers, trust documents, and summons. The appointee will represent the credit union at external events and meetings as required.

Qualifications:

  • Associate degree or higher required in Business or related field.
  • Must have a minimum of 3 years of supervisory experience, preferably in banking, and a proven ability to lead and supervise diverse personalities.
  • Well organized and have the ability to multitask and problem-solve.
  • Ability to be a team player, high achiever, detail oriented and outgoing attitude.
  • Intermediate proficiency with Microsoft Office Suite and excellent communication skills with sales ability.

Physical Requirements:

This position requires normal physical abilities as performed in an office setting and the ability to lift and carry up to 35 lbs.


Working at Millbury Federal Credit Union:

MCU places a strong emphasis on providing quality service to our members and you! MCU offers a family-friendly working environment and outstanding benefits which include Medical, Dental, Vision & Prescription Coverage; 401(k) Retirement Plan; Tuition Assistance Program; Vacation, Personal and Sick time off and Paid Holidays; Salary commensurate with experience.


AA/ EEO-Millbury Federal Credit Union is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.




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