Assistant General Manager (AGM) Job at Temco Logistics

Temco Logistics Pomona, CA

Who we are: We are the fastest-growing premiere glove solutions provider in the country and are seeking experienced, motivated professionals to join our team! We provide final mile delivery and installation services and have an opening for a result driven, customer centric Assistant General Manager for one of our premier locations. This individual will oversee and manage all aspects of the business while driving quality initiatives and service objectives.

Temco Logistics has been the leading home goods delivery and installation company for over 50 years. Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.

Benefits

  • Competitive compensation package
  • Performance based quarterly bonuses
  • 401k with match
  • Health, Dental, and Vision Insurance
  • Company Paid Life Insurance
  • Paid Time Off – Vacation, Sick and Holidays

Responsibilities:

· Responsible for interviewing potential delivery team members

· Coaching and counseling for continual improvement

· Recognizing and praising teams that do well and perform at a high level

· Assigning responsibility and accountability for failures in service and installation

· Be the point person for inquiries, issues, or special requests

· Assist in training new hires in regulations and expectations.

· Monitor the check-in and load out personnel,

· Weekly Reporting of trucks and drivers assigned sent to General Manager

· Continual communication with all Managers to be able to plan and forecast delivery needs.

· Responsible for creating reports and evaluations as needed or requested by the General Manager

· Assisting the General Manager with any operational needs daily

· Working with Router to confirm routes for 1-3 days in advance

· Drive metric goals to meet or exceed in Handheld compliance and Completion Rate

Qualifications and Skills

· Minimum 3 years’ experience in Operations and/or Logistics Management/Transportation

· Deep understanding and knowledge of home appliance industry, including installation and servicing.

· Bachelor’s Degree in business administration or similar field preferred

· Ability to manage multiple projects while maintaining deadlines

· Excellent communication and time management skills desired; attention to detail and ability to analyze and process improve strongly preferred.

· Demonstrated success in developing and managing employees, creating a quality and service-oriented workplace.

· Preferred fluency in Spanish

Job Type: Full-time

Pay: From $100,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years
  • 4 years

Shift:

  • 10 hour shift
  • 12 hour shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Pomona, CA: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location




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