We are looking for a Restaurant Manager who strives to deliver high-quality leadership and motivates our staff to provide excellent customer service. A basic understanding of front of house service standards and back of house workflow are needed to be a leader in our company.

WHAT YOU CAN EXPECT TO DO:

• Train new and current employees on proper customer service practices
• Oversee the opening and/or closing of the restaurant each day
• Ensure compliance with sanitation and safety regulations
• Ensure food quality and presentation is upheld
• Work with other managers and owners on making sure any equipment and maintenance issues are addressed in a timely manager
• Respond efficiently and accurately to customer complaints
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products

QUALITIES & EXPERIENCE WE ARE LOOKING FOR

• At least 1 year managerial experience in a restaurant setting
• At least 4 years restaurant experience
• Skilled problem solving and guest management
• Understanding of basic restaurant financial operations such as creating deposits, closing end of day on POS, updating and counting inventory
• Familiarity with restaurant management software platforms such as: POS systems, scheduling platform, wait lists and inventory management.
• Proficient in creating and using excel spreadsheets, calendar invites, word documents and email
• Scheduling and making shift adjustments to meet labor goals
• Experienced in ordering food, beverage and operational supplies to accommodate restaurant volume

ALL EMPLOYEES ON OUR TEAM NEED:

• Ability to spend long hours standing and walking
• Ability to lift 30-50#
• To work professionally under pressure
• Reliable transportation to and from work
• Food Handlers Card
• Title IV Liquor Certification (FOH & Management)
• Maintain a high level of energy for the duration of a shift

About Clever Koi

Founded in 2013, Born & Raised Hospitality is the Phoenix-based restaurant group behind Clever Koi, Across the Pond, Fellow Osteria and Clever Ramen. Warm and intentional hospitality with a focus on service to others is at the heart of our business's reputation - supported by inspired yet recognizable cuisines and unique but approachable cocktails. We're always looking to expand all areas of our team with like minded individuals and we're hoping that means you.
Clever Koi is a Craft Cocktail Bar and Asian Inspired Kitchen with locations in Central Phoenix and Downtown Gilbert.
Housed just across from Clever Koi in Central Phoenix, Across The Pond is a sleek-yet-casual cocktail bar serving authentic sushi and Asian-style bar bites.

Pay: $50000 - $60000 / year

Supplemental pay:

• Bonus pay

Benefits:

• Employee discount
• Paid training
• Paid time off
• Health insurance

Job types: Full-time

Education: No education required

Work location: On-site