Business Overview and Culture

Camp Bow Wow® is North America’s largest provider of pet care services through premier doggy day, overnight Camps, and training. When you bring your pup to Camp Bow Wow’s state of the art facilities you can be sure your pet is in the best hands! Over 6,500,000 happy pets are served by Camp Bow Wow® values P*remier, Extraordinary Care, Totally Fun, S*ervice Focused while achieving the vision of Happy Healthy Pets, Happy Healthy People! We are also committed to improving the quality of life for pets all over the world! Learn more about our charitable efforts by visiting www.bowwowbuddies.com.

Camp Bow Wow® Swansea is an independently owned and operated Camp Bow Wow® franchise. If you receive an offer for this position, you will be an employee of Southcoast Happy Tails LLC, and not Camp Bow Wow Franchising, Inc.

Primary Responsibilities

· Overseeing All Day-to-Day Operations, ensure procedures are being correctly followed, and lead by example.

· Greeting and communicating with all pet parents and dogs.

· Front desk administrative duties of checking campers in/out data entry, email, phone calls, scheduling appointments, filing and updating client information.

· Scheduling and confirming appointments and reservations.

· Assist with some marketing tasks and/or occasional events.

· Cleaning throughout front and back areas (if/ when needed).

· Constant communication with Front of House, leads and Camp Manager(s)

· Both opening and closing shifts required, opening/ closing the facility

· MAINTAINING A SAFE ENVIRONMENT!

· Provide excellent customer service.

· Be active and attentive to dogs and pet parents at all times.

Essential Skills

· Extremely energetic, outgoing, upbeat with a positive personality.

· Must be able to work at a fast pace, in a team environment, and have exceptional customer service skills!

· MUST LOVE DOGS - the noise, the hair, the messes the love, and the smiles!!!!!!!!

· MUST like processes, procedures and checklists

Requirements

• Must have a high school diploma or equivalent

· Be at least 18 years or older

· Must have previous customer service experience

· Be able to lift dog food and supplies

· Be able to constantly walk and/or stand entire shift

· Be able to work holidays, weekends and evenings (we are open 365 days a year)

· Be able to work at least one weekend day a week

Preferred Experience:

• Previous experience in a dog boarding environment
• Working with customers

Reporting

• Camp Manager(s)

Availability

Hourly position, 4 to 8 hour shifts. Currently estimated at 24 hours per week. Must be able to work flexible schedule - Camps are open 7 days/week, 6am to 9pm, weekends and holidays are required but time off is permitted with advance notice.

Application

Please submit resume. If resume is selected, an application will be sent for completion.

Equal Opportunity Employer

Southcoast Happy Tails LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Job Type: Part-time

Pay: $22,000.00 - $25,000.00 per year

Benefits:

• Paid time off

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Swansea, MA 02777: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location

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