Assistant Manager, Production - The Foundry Thrift Store, Cullman, AL

Staff Management – Assist General Manager:

• Coach and mentor staff to meet professional development goals
• Manage the team workflow by planning workloads, allocating tasks, and monitoring progress against goals
• Oversee staff schedules to maintain coverage during all hours of operation within your department
• Communicate with team members regarding new initiatives, policy revisions, and ministry updates
• Maintain safety standards by complying with operational objectives, ministry training, and reporting procedures
• Responsible for relaying and confirming receipt of all Foundry-wide emergency messages to those in your department

Store Management:

• Support General Manager in the daily operations, including daily deposits and reports
• Oversee all store and production operations in the absence of the General Manager
• Serve as the store liaison to the Assistant Manager - Warehouse in the absence of the General Manager
• Ensure that staff, program participants, and customers follow all store procedures and protocol
• Responsible for maintaining a neat, orderly, and clean production area at all times
• Communicate with Farm program staff on issues that concern both departments of the ministry needs when necessary
• Promote a collegial atmosphere within all thrift store departments, working cooperatively with team members to help them and the department attain their overall goals
• Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metrics
• Assist General Manager in the staging of inventory in designated production areas

Production Management:

• Oversee the daily operations of the Production department
• Ensure that staff and program participants follow all procedures and protocols
• Responsible for maintaining a neat, orderly, and clean production area at all times
• Collaborate with General Manager and staff to meet daily, weekly, and monthly production goals and metrics

Employment Readiness Program Management:

• Liaison between the store and Farm; attend scheduled meetings as requested by the Farm Director and General Manager
• Ensure that program participants consistently provide exemplary customer service
• Communicate with Farm program staff on issues and concerns
• Evaluate program participants per program phase guidelines and participate in weekly phase meetings (in person or via teleconferencing)
• Submit program participant G.R.O.W. action requests as needed
• Assist in the supervision, placement, training, and cross-training of all program participants assigned to Production

Qualifications and Education Requirements

Education:

• High School Diploma, High School Equivalency Certificate, or GED

Experience:

• One (1) year of experience in retail management
• One (1) year of experience in thrift store sales, Production, and service

Requirements:

• Must be able to lift heavy objects and stand at work station for extended periods
• Must be available to work rotating shifts as needed
• Strong interpersonal skills
• Proven ability to resolve issues in a calm and efficient manner
• Servant leader
• Quick learner and enjoys the challenge of taking on new assignments
• Willingness to be a team player
• Functional computer knowledge, including email