Assistant Manager, Retail Performance

At Van Cleef & Arpels North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Are You a Good Match?

Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!

Role Overview

Van Cleef & Arpels is looking for an Assistant Manager to join the Retail Operations team. This position is fundamental in developing retail analysis reports, taking active part in the SAP project and boutique actions plans, as well as executing regional and market meetings in conjunction with Operations Managers and with all the corporate team. Coordinates the agenda, plans, and assists with the logistics.

The position is based in New York and reports to the Manager of Retail Performance

Responsibilities

• Develops retail analysis reports and comments: Monthly projections, weekly analysis, Monthly competitors’ analysis, Sales flash, Traffic, Sales associate ranking, Evolution of Sales
• Takes active part in the SAP project; coordinates testing of SAP new functions, train key users & leads boutique staff training.
• Selects vendors for service supplies in the boutiques, develops and runs a comprehensive supply model stock, monitors invoicing with Finance dept. and procurement manager. Train the administrators.
• Orders boutique supplies developed by Central; liaises with Supply Chain, Communication, Visual Merchandising & boutique administrators.
• Execute the implementation of RNA and VCA policies in conjunction with Operations Manager, and with VCA Central and RNA teams.
• Monitors & reports discount sales, in partnership with the Finance Department
• Updates & maintains accuracy of all retail contact information. Including staff schedule, events calendar
• Runs employee purchases
• Supports the boutique events and store openings.

Qualifications:

• Bachelor’s Degree
• 5 years of related experience
• SAP, Office, Excel business professional proficiency
• Analytical skills
• Team player: ability to interact with difference departments, and with boutique members
• Sensitivity for luxury & attention to details
• Strong organizational skills
• Flexibility to travel

Benefits & Perks

To help you develop and grow, both personally and professionally, we strive to create a work environment that offers diverse career opportunities, and one that allows you to strike a healthy Work-Life Balance. Besides a competitive salary, we can offer you a comprehensive benefits package of insurance. Health benefits include medical, dental and vision coverage. 401(k) plan that both you and the company contribute to. Paid time off benefits, Employee wellness, and flexible spending. Other benefits include short-term and long-term disability, education assistance, our Maison staff discount along with exclusive staff flash sales, and more.

More than a job…it’s an experience!

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

The recruitment process:

Please complete an application on the Richemont Career Site.

Selected candidates will be contacted by the HR team for an interview.

Expected Salary Range: $75,000-$85,000

Salary will be negotiated based on relevant skills and experience.

#BloomwithVCA