Job Summary:

Ensure great customer service; Act as Pit Manager in the Pit Manager’s absence. Assist Pit Manager in managing Card Club activities. Responsible for supporting the Companies mission, vision, and values by providing fun and games like no place else, and adheres to the Canterbury Way by focusing on our core values of family, fun, integrity, and community.

Essential Duties and Responsibilities:

• Lead by example.
• Responsible for maintaining a high decree of hospitality, as well as a positive and professional demeanor at all times.
• Creates high levels of morale, fosters teamwork, inspires collaboration, and provides suggestions for growth to management.
• Maintain the appearance of the card club.
• Manage pit activities in the absence of the Pit Manager
• Manager, supervise and provide guidance for Pit Floor staff and dealers
• Responsible for all shift paperwork, card control, dealer rotation, and opening/closing of Pit games in the Pit Manager’s absence
• Maintains and ensures compliance with all Canterbury Park and MRC regulations, policies and procedures
• Acts as Pit Floor person when Pit Manager is on duty
• Any other related tasks as directed by the Pit Manager or Director of Casino Games

Supervision:

• Pit Dealers and Pit Floor Staff

Required Qualifications:

• High School Diploma/GED
• Minimum 3 years Casino or Card Room experience.
• Minimum 1 year Casino or Card Room floor experience.
• Extensive game knowledge and prior dealing experience.
• Must be adaptable, versatile and tactful in dealings with the public
• Reliable, pleasant personality, able to deal with difficult customers and situations.
• The ability to learn quickly and work well under pressure is essential
• Must have basic computer knowledge
• Must be able to obtain an MRC license and pass a background check.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the essential functions of this job, the employee is occasionally required to stand for 100% of shift.
• Maintain a flexible working schedule, which may include nights and weekends.
• Must be able to interact with guests, co-workers and vendors in a professional, courteous manner.
• Must be a team player, willing to work all shifts, and able to work with all departments.
• Requires working indoors in a sometimes crowded and noisy and stressful environment.
• Must be able to lift up to 10 pounds.
• Requires frequent wrist or hand use.