Assoc. Mgr./Credit & Collections - Lipton Teas and other Infusions Job at Unilever
Job Title: Associate Manager/Credit & Collections
Job Location: Englewood Cliffs, NJ
Job Type: Full Time/Permanent
Who we are:
ekaterra is the biggest tea business in the world, with world class purpose driven brands such as Lipton, PG tips and Pukka. eka stands for unity and one purpose while terra stands for earth and nature. As ekaterra we are united in one purpose: growing a world of wellbeing through the regenerative power of plants. Present in more than 100 countries, ekaterra generated revenues of €2 billion in 2019, whilst part of Unilever. With 11 production factories in four continents and tea growing estates in three countries, ekaterra is a profitable and growing business offering a world of wellbeing with the regenerative power of plants to hundreds of millions of consumers. Recently Unilever announced that it had agreed to sell ekaterra to CVC Capital Partners Fund VIII. As a standalone entity, ekaterra is even better positioned to lead the industry with dedicated focus driving greater growth and value. Under CVC’s ownership, ekaterra has an exciting future ahead with opportunities for increased investments in our brands, our people and our capabilities. Combining the strength and scale of its global iconic brands with speed and agility, ekaterra is brewing a ‘corporate start-up’ mindset that’s opening-up new opportunities to flourish every day – both for its business, and its people. At ekaterra, we work alongside people who put consumer love at the heart of every decision. Diverse minds who celebrate new ideas, share our values and the commitment we have for the wellbeing of all. In return, we create an environment that gives our people space and freedom, where they can grow as leaders. A connected community where ideas can thrive. Where you explore new challenges. Learning all you need to master your field, and even more about yourself. Be part of this amazing blend. Join our collective and help us grow a better world of wellbeing and a better you.
Your Role:
This permanent role is responsible for managing ekaterra’a credit and collections processes for the Americas], reporting to the America's Credit Control Manager. Following go live, this will transition to a BAU role of performing Associate Manager/ Credit & Collections activities within the Americas, ensuring that engagement with customers on credit matters is optimized for customer experience as well as managing ekaterra’s credit risk in line with the local and global policies and working capital performance, working closely with global O2C and operational teams, as well as GTM and Finance
Your Key Responsibilities:
Contribute to the development of a high quality, efficient, and effective credit control organisation.
Support the implementation of any local variations to global processes and policies covering billing, credit management and collections.
Collaborate with cross-functional stakeholders to ensure business and customer needs are being met.
Meet all the operational and financial performance targets and obligations, including delivering on collection and credit management KPIs and SLAs.
Handle escalations from Operational teams.
Deliver on local and global credit risk policies and collections strategies.
Drive proactive customer communication to manage timely credit and collections management activities and improve ekaterra’s working capital position.
Evaluate, create and maintain credit limits for the customers in the system. • Responsible for collecting debts from our company debtors.
Approve or reject blocked orders.
Block and unblock customers.
Negotiate payment plans.
Provide reporting for the company accountant.
Customer account reconciliations.
Support credit insurance and factoring activities if applicable.
Skills and Experience:
Bachelor’s degree in Finance or business (preferably Finance, Accounting or Business).
At least 5 years business experience in Credit or Collections roles.
Familiar with SAP functionalities.
Ability to work cross functionally.
Excellent verbal and written communication skills.
Proactive and self-leading.
Service oriented attitude.
Able to adapt to changes quickly.
Fluent English and Spanish a plus.
The Qualities we Look For:
ekaterra is made up of a special blend of individuals which make our teams exciting and diverse. To be part of our blend we are looking for individuals who think Green and are environmentally conscious, who understand the power of simplicity and who are accountable for their actions. We want those who infuse mastery and passion in everything they do to create great products and unforgettable experiences for our consumers.
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Unilever is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please see
Equal Employment Opportunity Posters
Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.
If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at
NA.Accommodations@unilever.com
. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses.
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