Associate IT Support & Service Analyst Job at Ruan Transportation Management Systems

Ruan Transportation Management Systems Des Moines, IA 50309

Assess and troubleshoot basic support issues while applying understanding of modern software, hardware, systems, and applications. Participate in on-call rotation for support outside of core hours.
Responsibilities:
  • Troubleshoot, resolve, and escalate IT issues. Fulfill IT requests.
  • Create and maintain accurate records and technical documentation.
  • Perform technical cross-training with team members.
  • Perform other specialized tasks in relation to established career development plans.
Requirements:
  • High School Diploma/GED or equivalent work experience.
  • Type of Experience: customer service experience or relevant IT certifications. Basic knowledge of hardware, software, networking, database, and web applications. Customer service skills.

Benefits -Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

#RuanCorp




Please Note :
caminobluff.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, caminobluff.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.