Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group, a Fortune 500 company. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

Job Summary

Predictive Analytics is looking for an Associate Production Support Analyst to work within our data team to support data and service product deliveries. This support position does not have an on-call component and support is done during typical business hours. The person who applies for this position should enjoy working with data and diving into code to solve problems.

Responsibilities

• Research business unit queries regarding model outputs; this includes score shifts, missing items, reason messages, etc.

• Act as the Predictive Analytics point of contact for all Predictive Analytics developed applications and Predictive Analytics owned applications; this includes business day technical support, enhancements, bug fixes, production outages, etc.

• Establish and maintain a quality assurance model, including executing service level agreements, for all Predictive Analytics applications Complete any Testing/Maintenance for Predictive Analytics databases.

• Test, evaluate, and maintain 3rd party data.

• Provide training as necessary on the functionality of the scoring engines for IT/Business units.

• Design and/or build reports/data exports of Scoring Engine data for scoring visibility.

Qualifications

• Education: Bachelor’s degree or higher in Information Technology, Informatics, Computer Science, Information Systems, or equivalent experience

• Experience: 0-3 years of relevant experience

• Superior organizational leadership skills.

• Ability to communicate, develop and leverage strategic business relationships across the organization and externally.

• Excellent problem solving skills.

• Strong SQL and database knowledge (Oracle preferred)

• experience with hierarchical / semi-structured data in JSON

• Report development/design experience (Tableau Preferred)

• Knowledge of ETL concepts and programming (Informatica PowerCenter preferred)

• Knowledge of technology system scheduling tools (UC4 preferred)

Job Requirements

Education: Bachelor’s Degree or equivalent experience.

Field of Study: Computer Science, Information Technology or a related discipline.

Experience: 0 to 3 years of related experience.

This job is non-exempt in California and Washington

Business Unit:

Benefits:

We offer competitive healthcare, retirement and paid time off benefits.