Asst, Rehab Clinic Float Job at Park Nicollet
Position Summary:
Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.
Education/Experience:
Requirements:
1. High School Graduate/GED
2. Six months experience in a customer service job, or medical related experience in a hospital, rehab or clinical setting.
Preferred:
1. Knowledge of medical terminology.
Special Knowledge/Skills/Certifications/Licenses:
Required Skills:
1. Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
2. Should have critical thinking skills and be able to problem-solve.
3. Strong verbal communication, customer relations and listening skills are essential.
4. Good telephone etiquette, money handling, and keyboarding skills are needed.
5. Must be able to promote and maintain good customer relations and patient confidentiality.
6. Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e.those with speech and hearing impairments, those requiring interpreters)
7. Ability to work in a fast-paced environment that includes switching between tasks.
8. Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
Additional Information:
This position assists at multiple rehab locations as well as call center located in Minneapolis.
Position can be central/south region concentrated, or central/north region concentrated.
Central/South sites:St. Louis Park, Minneapolis, Maple Grove, Carlson, Plymouth, Chanhassen.
Central/North sites: St. Louis Park, Minneapolis, Chanhassen, Eden Prairie, Burnsville, Prior Lake
Work schedule: Weekday: varied weekday shifts, occasional Saturday 7-3
The Organization
At Park Nicollet you're part of something bigger. We're a member of the HealthPartners organization, an award-winning integrated health care system comprised of several organizations. HealthPartners includes a team of 21,000 people dedicated to making a difference for our members, patients and the community. Whether you want to work in direct patient care, or support those who do, you will find a vast variety of job opportunities. Here, your contributions help to improve lives and impact health care for the better. If you want to make a difference, we want you on our team.
Park Nicollet Mission, Vision and Values
Mission: Our mission is to improve health and well-being in partnership with our members, patients and community.
Vision: Health as it could be, affordability as it must be, through relationships built on trust.
Values:
- Excellence We strive for the best results and always look for ways to improve.
- Compassion We care and show empathy and respect for each person.
- Partnership We are strongest when we work together and with those we serve.
- Integrity We are open and honest, and we keep our commitments.
What makes us unique?
At Park Nicollet, we never forget why we're here. Your health and well-being is our top priority and is at the forefront of everything we do. We believe outstanding health care is delivered when we merge the science and intellect of medicine with the compassion, spirit and humanity of our hearts. We refer to this as "Head + Heart, Together," and it exists to inspire constant improvement and lasting success. We achieve this by partnering with patients and families in everything from care decisions to service and facility design. As we work together as a unified team, we engage patients, families and the community, and put them at the center of everything we do.
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