All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Location: 3000 MEDICAL PARK DR, Tampa, 33613

The community you’ll be caring for: AdventHealth Medical Group West FL

The role you’ll contribute: Insurance Authorization Representative

Insurance Authorization Representative will work as a liaison with Hospital Authorization departments to obtain insurance verification, notification, pre-certification, authorization and obtaining reference numbers (as appropriate) for all patients undergoing surgical procedures, endoscopic procedures, testing and infusions within the hospital as well as clinic setting. Insurance Authorization Representative will work closely with all members of the physicians’ teams to assure timely and accurate authorization for both routine and stat items. This individual must possess basic clinical knowledge and terminology and must be able to effectively communicate with and support multiple doctors/specialists, APPs and team members. This individual must be able to work in a fast pace, changing environment. This individual must also be able to identify problems and communicate with the members of the Revenue Cycle team (Coders, Patient Account Reps, Coding and AR Supervisors) and insurance companies in a timely manner.

The value you’ll bring to the team:

Obtains and/or works with Hospital Departments to obtain authorizations in a timely manner for endoscopic procedures, surgical procedures, radiology and laboratory testing, infusions and visits within the hospital and clinic setting.

Reviews the insurance verification and completes the authorization process within established time frames. Accurately enters data into software program.

Receives coverage authorization and works diligently to meet established timelines; may be required to obtain authorizations for same day procedures.

Works closely with doctors, APPs and team members to support efforts to accomplish authorization/verification for both routine and STAT orders.

Routinely arrange and oversee peer to peer authorizations between specialists and insurance companies.

The expertise and experiences you’ll need to succeed:

Minimum qualifications:

• Demonstrated effective communication and interpersonal relation skills
• Demonstrated computer experience using word processing and data entry software
• Must be able to type 30 wpm and know 10-key by touch
• Strong Organizational Skills
• Ability to adhere to strict timelines
• Multi-tasking skills
• Proficiency in EMR and EPM
• Previous insurance verification experience
• Proficiency in Medical Terminology
• Previous customer service work experience
• Problem Solving Skills and Attention to Detail
• Knowledge of ICD-10 and CPT coding
• Knowledge of payer requirements for authorization and billing
• High School diploma or equivalent
• 3-5 years of Insurance Verification Experience plus 1-2 years of Authorization experience OR 1-2 years healthcare experience in a clinical setting OR 2 years of NON-clinical experience.