Automotive Internet Sales Person

Nation Automotive Group has immediate openings for experienced Internet Sales Person for our Nissan of Hendersonville and Ford of Elizabethton dealerships.

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We are looking for a dynamic team player who loves cars and is passionate about producing the best quality photos and videos, and is comfortable working on social media.

Responsible for responding to Internet customer inquires and ensuring that the dealership actualizes its maximum profit potential on Internet sales.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.

Has thorough knowledge of all dealership products and services.

Satisfies the transportation needs of Internet-generated customers.

Directs customers to product information resources, including those available on the Internet.

Assists customers in selecting a vehicle.

Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.

Checks e-mail frequently and respond to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.

Handles all Internet sales inquiries personally.

Coordinates Internet promotions with other dealership sales promotions and advertising.

Ensures that the Web site address is prominently displayed throughout the dealership, e.g., on business cards, flyers, pens, and all dealership advertising.

Researches auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise.

Works with webmaster to update the Web site frequently to attract new and repeat visitors.

Maintains an ongoing customer database to capture repeat business.

Knows and understands the federal, state, and local laws which govern retail automobile sales.

Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.

Keeps abreast of new products, features, accessories, etc., and their benefits to customers.

Attends product and sales training as requested by sales manager.