970 Columbiana Drive, Irmo, SC 29063

Automotive Service Advisor / Writer

Competitive Pay Plan + Great Benefits!
Experience Preferred

Jim Hudson prides itself on being one of the highest-paid shops in the area. We need to hire Service Advisors / Writers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills, and work ethic. Dealership experience is preferred, but if you have worked in workshops such as: Firestone, Valvoline, Pep Boys, Jiffy Lube, Midas, etc. you may have the experience we require.

Due to our massive growth in our service department, we are expanding to meet demand!

At Jim Hudson Toyota, we take exceptional care of our employees, as we believe firmly in the fact that happy employees lead to great interactions with our guests. Jim Hudson Toyota is part of the successful Jim Hudson Automotive Group. Our team is committed to providing exceptional service and exceeding our customers' needs.

We offer:

• Competitive pay plan!
• The pay period runs from Saturday - Friday.
• Commission paid weekly.
• Health, Vision & Dental Insurance
• 401(k)
• Paid Vacation
• Paid Holidays
• Career advancement opportunities

Responsibilities – Service Advisor / Writer:

• Greet customers, complete a thorough walk-around, and make customers feel welcome!
• Write repair orders through our dealer management system (Reynolds & Reynolds)
• Work with customers and technicians to identify required services using the vehicle's service history and prior recommendations
• Schedule appointments with customers as needed
• Advise customers on needed/suggested services and costs, advice on any current special promotions available
• Give customer updates as needed
• Compute and communicate the cost of replacement parts and labor to customers
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer’s vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with the service manager
• Meet the dealership's standards for repair orders & production

Requirements – Service Advisor / Writer:

• Automotive Service Advisor and/or dealership experience preferred
• Valid Driver's license and clean driving record
• Professional personal appearance
• High CSI, attention to detail
• Self-motivated and good team player
• Please upload your resume and complete the online assessment
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing including background checks, MVR, and drug screening.

About us:
Jim Hudson Automotive Group is a multi-franchise dealer group with many of the most popular brands: Acura, Audi, Cadillac, Chevrolet, Buick, GMC, Lexus, Toyota, and Ford. Family-owned and operated; we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.

We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.