Join a collaborative team of hospitality pros who are dedicated to curating and delivering hotel experiences as unique as the city they call home. The Washington Marriott Capitol Hill Hotel! We’re looking for a Banquet Server who is hard-working and experienced. The ideal candidate is courteous, professional, and works well with a team. You will be responsible for greeting guests, helping them find their seats, and serving food and drinks throughout the event. A Banquet Server is also responsible for assisting with planning events, preparing and cleaning up the event, serving guests, and responding to questions, complaints and special requests.

The Washington Marriott Capitol Hill, located in the trendy NoMa district, introduces modern luxury and distinguished hospitality unmatched in Washington, D.C

WHEN YOU'RE HERE:

PM Perks (vary by hours)

• Medical (5 plans to choose from); Dental + Vision options
• 401k 3% match
• PTO + Sick, Holidays
• Double-Pay holiday pay
• Same Day Pay Option
• Short Term Disability options
• $10,000 Complimentary Life Insurance Policy
• Hotel Discounts

WHAT YOU'LL DO:

Flawless service is the centerpiece of hospitality—and hospitality is something we take pretty darned seriously. Our Banquet servers are responsible for providing prompt and courteous service to our guests, attending to their needs and making sure every dining experience is nothing short of spectacular. We will be looking to you to make every event dining experience flawless to encourage repeat business.

Here are a few things you can expect to do during a typical shift:

• Greeting guests as they arrive to the event and directing them to the right table or seat.
• Making sure guests are comfortable by answering questions, taking their orders, ensuring special requests and instructions are relayed to the kitchen and bar, and serving the food and beverages.
• Circle around the event with trays of appetizers and beverages easily accessible to the guests.
• Pointing guests in the right direction for necessary services and features of the event.
• Giving tours of the event location to guests so they are comfortable with the environment.
• Supporting other staff members who may need help in order to maintain guest satisfaction.
• Keeping guests and staff members safe by following safety and quality regulations.

QUALIFICATIONS + SKILLS:

• High school diploma or GED.
• Previous experience as a banquet server is preferred.
• Needs to meet state minimum age requirements (if alcohol will be served).
• Courteous, professional, and attentive to guests of the events.
• Must be able to meet the physical demands of the job: stand for long periods of time, climb stairs, carry heavy objects.
• Excellent interpersonal, communication and customer service skills.
• Work as part of a team to maintain guest satisfaction.
• Follow instructions provided for each specific event.
• Flexibility to work early mornings, late nights, weekends and holidays.

ABOUT PM HOTEL GROUP | Awards + Accolades:

• Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
• Fastest Growing Private Companies in DC – Washington Business Journal (2020 + 2019)
• Inc 5000 – Fastest Growing Private Hospitality Companies (2019)
• AHLA Paving the Way Award 2021 – Vanessa Stanley

PM is PEOPLE-POWERED

At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.

A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)