Berklee Online: Applicant Advisor Job at Berklee College of Music
Job Description:
Position Overview:
Under the direct supervision of the Senior Admissions Processing Manager, the Applicant Advisor assists all applicants within caseload through the application process. The Applicant Advisor is responsible for the quality control of the processing of applications and related materials for those applicants. The Applicant Advisor is responsible for clearly communicating application status and procedures to these students, and works closely with applicants’ Academic Advisor to ensure that necessary information is communicated to the applicant.
About Berklee Online:
Berklee’s division of Pre-College, Online, and Professional Programs (POPP) is at the forefront of contemporary music education worldwide, serving more than 3.5 million students to date. Currently comprising Berklee Online, Berklee Summer Programs, and Berklee Press, POPP is shaping the key players of tomorrow’s music industry through innovative study in performance, production, business, theater, dance, and more. Students emerge from programs with a professional portfolio, practical job skills, and a strong sense of community. Through internationally acclaimed online courses and degree programs, intensive summer programs and workshops, textbooks that are the definitive source on their subjects, and emerging K-12 offerings, POPP brings the best of Berklee to students all over the world, no matter their ability, background, or level of experience.
Essential Duties and Responsibilities:
-
Provides quality control with a thorough review of each processed application. Will be an expert on the technical steps required to apply via our Salesforce application.
- Reviews academic materials (including international documents), personal statements, portfolios, and other ancillary application materials. Objectively rates applicants on each criteria to assist with the admissions decision.
- Responds to questions and clarifies misunderstandings concerning the application process and the materials submitted.
- Serves as a member of the Application Processing Team, regularly updating processing and correspondence policies to better serve the extensive quantity of applicants and to prepare timely delivery of completed applications to the Board of Admissions.
Knowledge and Skills Required:
- 1-3 years experience in college admissions, sales and customer service
- Strong organizational skills, and ability to prioritize numerous tasks
- Ability to maintain accurate, detailed and orderly records
- Musical background and understanding of the music industry required; music theory and music production background strongly preferred. Familiarity with the Berklee Curriculum preferred
- Knowledge and ability to counsel various types of prospective students.
- Strong understanding and knowledge of educational challenges for online learners
- Bachelor’s Degree recommended
Currently enrolled Berklee students may not apply for staff or faculty positions.
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Location: Berklee College of Music - Boston Full time
The above information on this position description has been designed to indicate the general nature and level of work performed by individuals within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Incomplete applications will not be considered. The position will remain open for applications until filled.
Berklee is committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
Employee Type: Staff
Location: Berklee College of Music - Boston Full time
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at
hroperations@Berklee.edu
or call 617-747-2375.
Berklee is committed to increasing the diversity of our institution, community, and the curriculum. Candidates who can contribute to that goal are encouraged to apply and to identify their strengths in this area.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff
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